Senior Loan Servicing Analyst

Position Title:

Senior Loan Servicing Analyst Department:
Loan Operations Position Summary

The Senior Loan Servicing Analyst will support the broader loan operations team by managing day‑to‑day operations of loans across a variety of industries that require special handling and industry knowledge. The role focuses on ensuring data integrity of loans, including onboarding into the core loan system and performing quality reviews of loan documentation. The Analyst must thrive in a demanding environment with high volume, multi‑task while maintaining excellent oral and written communication skills, and should have experience across all loan operation functions while managing multiple workflow systems.

• Manage and directly support a Commercial Portfolio primarily consisting of syndicated and participated loans.
• Manage day‑to‑day workflow delivering superior service to internal client partners.
• Duties include onboarding, servicing, and quality review of the loan portfolio.
• Read and interpret credit agreements ensuring all policies and procedures are consistently met.
• Work independently on day‑to‑day tasks, utilizing prior experience, knowledge, and continuing education.
• Perform high volume transactions including approving loan activity (fundings, repricing, payments, etc.) as instructed in accordance with credit agreements.
• Accurate calculation and tracking of interest and fee accruals at various rate levels.
• Review daily reports to ensure all maintenance, payments, and advances have been completed accurately.
• Monitor and escalate past‑due principal, interest, and fees to ensure accuracy.
• Communicate with lines of business partners, managers, and other operations partners regarding loan transactions, research, and exceptions.
• Promptly identify, communicate, and remediate errors.
• Help advance positive change within the team and the organization.
• Foster a collaborative teamwork environment.
• Perform all other duties as assigned.

This position has no supervisory responsibilities.

This is a full‑time, exempt position. Typical work hours are Monday through Friday, 8:00 am to 5:00 pm.

This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers.

This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (including close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.

The incumbent must be able to read documents or instruments, perform detailed work, problem‑solve, provide customer contact, reason, perform math, use language, give presentations, and communicate verbally and in writing. Analytical reasoning, managing stress, handling multiple concurrent tasks and constant interruptions are also required.

• High School Diploma, GED, or equivalent certification.
• At least 6 years of banking experience.

• Bachelor’s Degree or Military experience.
• 8+ years of banking experience, preferably in commercial loan operations.
• 1+ years of experience with FIS.

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Houston, TX $88,000.00–$95,000.00 1 month ago