Quality Monitoring & Testing Administrator

Quality Monitoring & Testing Administrator

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Position Title: Quality Monitoring & Testing Administrator
Branch

Location:

Humble

Position Summary: The Loan Quality Monitoring & Testing Administrator position is responsible for conducting and verifying quality and data integrity of consumer and commercial loan documentation and the Bank’s CORE loan system(s) for Loan Operations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Compare data between loan documents and data entered to CORE loan system for new and renewed/modified loans.
• Promptly report errors to Loan Operations for immediate corrections.
• Report loan documentation errors to Loan Operations staff.
• Review/analyze daily loan reports to ensure all loan maintenance has been completed accurately and there are no outstanding issues as a result of unknown transactions.
• Verify source documents are appropriate for each transaction.
• Monitor, coordinate and manage errors reported to point of resolution.
• Report quality concerns directly to Loan Operations Team Lead, Manager and/or Director.
• Other duties as assigned.

Position Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00 am to 5:00 pm.

Travel: Some travel may be necessary for this position.

Work Environment: This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy, calculators, filing cabinets and printers.

Physical Demands: Writing, typing, speaking, listening, driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, reaching.

Mental Demands: Accommodating reading documents, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, constant interruptions.

• A minimum of three (3) to five (5) years of working experience with one or more of the following functions:
  • Quality review of data compared to commercial, consumer, real estate documentation
  • Boarding consumer, commercial and real estate loans to a core loan system
  • Referencing and interpreting Laser Pro and attorney prepared documentation
• A minimum of three (3) to five (5) years working in a loan documentation environment at a financial institution
• Must be extremely detail oriented and focused on quality before quantity
• Demonstrates the ability to manage multiple tasks effectively
• Education experience, through in-house training, formal business school or financial industry related curriculum
• Experience working with FIS/IBS Core system preferred
• Experience working with FIS/ACBS/CLS Core system preferred
• Working knowledge of related state and federal banking compliance regulations and loan policies
• Intermediate skills in using computers and core processing, documentation and imaging systems;
  Microsoft, Excel and Adobe Acrobat
• Intermediate typing skills to meet production needs of position
• Maintain current job knowledge and adhere to all bank policies and procedures
• Practice a conscientious teamwork effort to ensure the success of the bank as a whole

Mid‑Senior level

Full‑time

Information Technology

Banking

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