Director, Women's Services - Northeast Campus

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency.

If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Memorial Hermann Northeast Northeast is seeking a Director of Women’s Services to oversee the Labor & Delivery, Mother-Baby, L&D Operating Room, NICU, and OB-ED departments, managing approximately 130 deliveries per month. This leader will cultivate strong relationships with physicians, staff, and partners while ensuring exceptional patient experience and operational efficiency. The role requires a strategic thinker with experience in Level II Maternal Designation, a proven track record in program growth, and the ability to lead autonomously.

The ideal candidate will excel in fostering a collaborative, culture-oriented environment and be committed to delivering high-quality, patient-centered care.

Position responsible for providing leadership, direction and support for one or more patient care departments, ensuring the delivery of quality care to patients; and for planning, implementing, reviewing and controlling the budget, staffing, and robust process improvement.

Education: Bachelors of Nursing degree from an accredited school of professional nursing required;
Masters Degree preferred

• Current State of Texas license or temporary/compact license to practice professional nursing
• Professional Certification in clinical area or management within one year of hire preferred

• Five (5) years of progressive clinical experience; see attached Table 1 for Direction I-IV leveling

• Directs the day-to-day operations for assigned patient care departments, maintaining 24/7 operational responsibility and directing clinical and non-clinical staff.
• Reviews and approves all new hires, establishes and controls standards for performance appraisals; works with managers to identify staffing needs and provides for accordingly; coordinates training needs of staff with education department; remains available, accessible and visible to staff; recognizes staff’s achievements and accomplishments and provides ongoing feedback on performance.
• Works with service line leaders and managers to establish departmental scope of service, goals and strategic plan for the department; stays up-to-date on new developments in the field and incorporates such in the department’s scope of service; reviews departmental policies, procedures, and systems; conducts appropriate department promotional activities and participates in hospital market activities.
• Monitors and directs all patient care activities.
• Considers the diverse needs of each patient through the entire continuum of care, providing and ensuring the highest level of service according to established service standards, optimizing the patient experience.
• Participates in a systemic, interdisciplinary, and ongoing evaluation of programs, process improvement, desired client-centered outcomes, and organizational outcomes.
• Ensures that revenue, expenses, contribution margin and FTE’s meet or exceed budget; prepares and submits budget and related reports; forecasts and accurately projects expenses; takes corrective action to address negative variances; identifies and proposes capital budget items appropriately.
• Adheres to all regulatory and Texas Board of Nursing requirements and standards.
• Performs other duties as assigned, within scope of practice and clinical competency.
• Promotes physician input and communication; includes medical staff in planning new or revised policies, procedures and services; provides rapid response and follow-up to medical staff issues/concerns; seeks new…