Pet Groomer Trainee

Pet Groomer Trainee

Pet Smart’s Pet Stylist in Training is responsible for engaging with pet parents and their pets while providing positive experiences and best in class salon services. This position will receive training and guidance from our experienced Professional Styling teams, learning from the best in the industry on proper grooming techniques. This role also shares responsibility of store cleanliness, recommending solutions for pet parents, and pet safety standards.

This role is obtained once the associate has successfully completed the Pet Smart Grooming Academy.

• Under supervision, perform full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with Pet Smart’s bathing standards and procedures.
• Develop and display safe technical skills that meet or exceed the company’s minimum expectations.
• Recommend additional health and wellness solutions with Pet Parents based on pet’s needs.
• Be responsible for the pet parent experience and outcomes conducted in person, over the phone and at the sales register.
• Greet pet parents, answer their questions, and assist with making reservations in the salon.
• Conduct salon appointment reminder calls, maintain client records and consult with pet parents on services offered.
• Perform check-in and check-out procedures for grooming appointments, including applicable paperwork and rebooking.
• Promote opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
• Recommend, inform, and sell merchandise and services.
• Maintain the highest level of cleanliness, sanitation, and humane conditions for all pets in the grooming area, by performing maintenance throughout the day including end of day cleaning in accordance with the maintenance checklist.
• Take immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assist and work in other departments as required. Other duties may be assigned.
• Participate in the culture of Belonging and Recognition.
• Follow all Company Policies and Procedures.

• Successful completion of Pet Smart’s Salon Academy training and safety certification program.
• Prior grooming experience preferred; may be asked to complete a technical exam.
• Proficiency in computer applications.
• Ability to react under pressure and maintain composure.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Strong organizational skills and attention to detail and safety measures.
• Strong written and verbal communication skills.

• Associate may stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. Reaching with hands and arms; may stoop, kneel, crouch; vision requirements include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Vision requirements include depth perception.
• Work involves exposure to moving mechanical parts, wet environments with pet hair, moderate to high noise levels, and exposure to live animals.

• Paid weekly
• Health benefits:
  
  medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for full-time associates
• Career pathing
• Development opportunities

This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Contact your local Pet Smart store to check which roles they are actively hiring for.

Pet Smart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, or any other characteristic protected by law. Applicants must be over the age of 18 (except where required by local or state law).

For applicants in certain locations, fair chance ordinances may apply;
Pet Smart will consider qualified applicants with arrest and conviction records in a manner consistent with the law.