Logistics Administrator

• Location MEMBURY LOGISTICS CENTRE,RAMSBURY ROAD LAMBOURN WOODLANDS,HUNGERFORD, RG17 7TJ
  ,United Kingdom
• Job Category Customer Accounts
• Employee Type Full Time
• Manage Others No

• Contact Name Gail Bodman
• Contact Email g

We are on the lookout for someone special to join us as a Logistics Administrator.

Established in 1999 by Philip Walker, the Walker Logistics division started life in a small, converted hanger near Membury Airfield and began to flourish early on.

Now, with the collaboration of second-generation family members, and a team of dedicated professionals, operating over 385 000sq ft of high quality, ambient temperature warehousing, we are one of the UK's fastest growing third‑party logistics services companies.

As a Logistics Administrator, working closely with our Client Relationship Managers (CRM's) you'll play a crucial role in providing essential administrative support to our logistics operations.

• Ensuring orders are ran to the correct printing method and ensuring these are distributed to the warehouse, either directly to workers or to the relevant customer trays.
• Assist account managers and CRMs in completing admin related tasks but are not limited to running stock reports, adjustments to systems etc.
• Assisting in processing shipping labels for relevant orders where applicable.
• Ensuring that all relevant order/customer references are included on relevant shipping labels to relate costs to them when invoicing.
• Ensuring that orders are closed with the correct costs so that customers are invoiced correctly at the end of the week/month.
• Having a good knowledge of what carriers take what type of parcel and effectively using the shipping calculator to determine the shipping costs.
• Assisting the team in running KPIs if required, so that account managers can report this back to the relevant customers or Walker management.
• Monitoring order volumes/flows, escalating where needed to the relevant account manager/CRM to ensure correct staffing levels are achieved.
• Keeping close relations with their CRM to ensure all daily/weekly/monthly tasks are completed.
• Assist in running charge sheets and using chess outputs to assist account managers when invoicing at week/month end.
• Have the ability to work to a high standard consistently and escalator if tasks are not completed in a timely manner.
• Ensure that any health and safety concerns are escalated to the relevant team through SharePoint so that action can be taken to resolve health and safety risks.
• Attend team meetings internally when required to stay up‑to‑date on the latest Walker information.
• Answer the phone when calls are transferred through reception, when reception is on leave, or to outside calls.

• Strong organisational and process‑driven skills
• Reliable and detail‑orientated
• Excellent communication and numeracy skills