Service Advisor

• Rewards platform – Gym & high street discounts
• Contributory Pension Scheme
• Regular Pay Reviews
• Life Assurance
• Servicing, Parts and Accessories Discounts
• Employee Assistance Programme
• Staff Referral Scheme
• Learning and Development
• Enhanced Family Leave
• Onsite Parking

Our BMW dealership in Hungerford is looking to appoint a professional, enthusiastic, and customer-focused Service Advisor to join our dedicated team. In this key role, you’ll be the link between our customers and the workshop, managing service appointments, providing updates, and ensuring every customer receives the high standard of care expected from the BMW brand.

At Dick Lovett, we believe in Customer Satisfaction through Staff Satisfaction. By supporting and investing in our people, we create a positive workplace where our team can thrive.

• Deliver a great experience for our customers in for servicing and repairs
• Booking services
• Communicating any required repairs to our customers
• Work collaboratively with the Workshop team to ensure all tasks are completed to the agreed time scales

• Experience of working in a Service department in a franchised dealership would be beneficial however not essential.
• Knowledge of Microsoft Office, Excel and Kerridge.
• Familiarity of warranty procedures would be advantageous but not essential.

If you are looking to progress as a Service Advisor and want to expand your knowledge of new models as they emerge, joining an official manufacturer is the best way to develop.

We are happy to discuss your earning potential in relation to your experience and answer any questions you have about the role. Feel free to get in touch with us to find out more, or send us your application today.

After exiting Junction 14 of the M4 motorway and following the A338, you will find BMW Hungerford by turning onto Bath Road.

The dealership opened in 2004 and has since looked after customers from Andover, Newbury, and Marlborough with all their BMW sales and servicing needs. BMW Hungerford is one of the top BMW dealerships in the UK for BMW Individual options, so the showroom is often filled with exciting models with eye-catching colours and impressive options on display. Our team is just as unique as our cars, with a wealth of experience under one roof, ready to help our customers find their perfect car.

Working in the Service Team means that no two days are ever the same. As a member of our Service Team, whether you are front of house, assisting customers with their service enquiries, or behind the scenes assessing a vehicle's safety, you will be responsible for ensuring that our customers receive the very best customer service long after they’ve purchased their car or motorcycle from us.

I go to work with a smile and leave with a smile due to the bond and close-knit group that I work with.