Hybrid Customer Service Lead & Team Coach
Listed on 2026-10-13
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Client Relationship Management, HelpDesk/Support
Everblue's Customer Service Lead supports the team by handling customer inquiries, enrollments, and Jira tickets while guiding two customer service representatives. The role sits within the Training Operations framework to ensure high-quality student support and timely resolutions.
Reporting to the Director of Training Operations, you will coach team members, manage enrollments, and coordinate with Program Managers and other departments to maintain accurate records and effective processes.
Are you ready to take on the Hybrid Customer Service Lead & Team Coach role at Everblue?
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Hybrid Customer Service Lead & Team Coach role at Everblue, based in Huntersville, NC, United States.
We are looking to fill the Hybrid Customer Service Lead & Team Coach position at Everblue in Huntersville, NC, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).