NASCAR Trackside Software Engineer

** About Pratt Miller, an Oshkosh company
**** Pratt Miller is a product development company in motorsports, defense, and mobility industries providing clients with product engineering and low-volume production solutions. Our range of research & development, engineering, prototype manufacturing, test & validation, and low-rate production capability help our customers bring their high-quality products to market faster.
** The NASCAR Track Support Engineer is responsible for delivering on-site technical support for Pratt Miller software tools and technology initiatives at NASCAR race events. This role focuses on proprietary data acquisition, processing, management, and delivery systems. The position requires a technically minded individual with strong communication skills, the ability to perform in high-pressure environments, and a customer-focused mindset. Extensive travel and independent work are essential components of this position
** ESSENTIAL FUNCTIONS AND SKILLS
** Typical responsibilities include but are not limited to the following:
** Trackside Technical Support
*** Serve as the first-level trackside contact for all Pratt Miller software tools at NASCAR race events (41 events per year).
* Provide limited support to Truck teams at companion events.
* Deliver on-site technical and user support for all Pratt Miller competition tools.
* Proactively check in with clients to identify and address support needs.
* Offer expert-level user support as required.
* Act as an intermediary between clients and higher-level support personnel.
* Actively monitor the health and performance of competition tools and services.
* Provide informal training to end users when needed.
* Maintain a trackside library of all current versions of Pratt Miller software toolsets and support materials.
* Report technical issues, user feedback, and improvement opportunities to software development staff.
** Technology Systems Support
*** Manage and maintain all trackside technology systems, including networking, PCs, internet, and satellite systems.
* Support peripheral devices and toolsets interacting with Pratt Miller software.
* Implement and support technology-driven projects for communication, data dissemination, and competitive evaluation initiatives.
* Assist with the production and distribution of weekly reports.
* Receive ongoing training and updates on Pratt Miller software toolsets used within the NASCAR program.
** ADDITIONAL REQUIREMENTS
** In addition to the responsibilities mentioned above, tasks relating to the following areas may be assigned as needed:
* Participation in Pratt Miller internal meetings.
* Continued education and training on PME software products and related technologies.
** EDUCATION/CERTIFICATION/YEARS OF EXPERIENCE
*** BS in Engineering, Computer Science, or equivalent field.
* Minimum of 3 years of experience in Information Technology, Systems Support, or Applications Development.
** DESIRED SPECIALIZED SKILLS AND KNOWLEDGE
**** Required Specialized Knowledge and

Skills:

*** Strong interpersonal and communication skills with an outgoing, customer-focused attitude.
* Ability to troubleshoot complex issues and develop practical solutions.
* Working knowledge of Microsoft Windows and Windows Server operating systems.
* Working knowledge of Linux operating systems.
* Understanding of networking concepts: domains, authentication, security groups, maintenance, and general networking principles.
* Demonstrated ability to research, understand, and implement new technology.
* Ability to work independently while recognizing when to seek additional assistance.
** Preferred Specialized Knowledge and

Skills:

*** Experience with enterprise-level software deployment and support.
* Experience designing and implementing networking infrastructure.
* Trackside experience in motorsports, particularly NASCAR.
* Experience with soldering.
* Basic understanding of non-line level electrical systems.
** PHYSICAL DEMANDS
*** Extensive independent travel and long hours required (41 events per year).
* Periodic exposure to high-stress environments.
* Ability to lift 50 lbs.
* Occasional elevated work or work within enclosed environments.
* Willingness to operate in environments with inherent physical risk.
** EXPECTED HOURS OF WORK
*** Extensive travel schedule aligned with NASCAR event calendar.
* Hours vary based on event requirements and support needs.
* Additional effort may be required during peak competition periods or technology rollouts.
** WORK ENVIRONMENT
*** Work is performed primarily at NASCAR race tracks, with occasional office-based activities.
* Fast-paced, high-pressure environment requiring rapid response and technical adaptability.
* Collaborative and customer-facing setting with direct interaction with racing organizations and technical personnel.
** Pay Range:**$68,600.00 - $The above pay range reflects the minimum and maximum target pay for the position across all U.S. locations. Within this range, individual pay is determined by various factors, including the…