Gym IT Support Analyst - Frictionless Member Experience

A fast-growing fitness brand is seeking a Technical Systems Support Analyst to provide critical support for in-gym systems and core business platforms. The role requires exceptional customer service skills while troubleshooting issues for franchise partners and internal teams. The ideal candidate will have experience in hospitality environments and be adept at using tools like Zendesk. This position directly impacts gym operations and member satisfaction, making it crucial for a smooth and high-quality fitness experience.
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