Sr. Manager, Transportation System

Are you looking for an opportunity to turn your ambition and your people skills into a rewarding career with an industry leader? Join our team at American Tire Distributors! As the nation's premier tire distributor, ATD’s coast-to-coast distribution network provides approximately 80,000 customers across the U.S. and Canada with rapid and frequent delivery of high quality tires, custom wheels and shop supplies.

Position

Description:

Key Responsibilities

• Act as the Business Lead for the implementation and integration of routing solutions such as Descartes Route Planner, Traction, and Master Data Management, ensuring seamless deployment aligned with business objectives
• Plan, direct, and implement resource scheduling, allocation, dispatching, and communication functions to maximize vehicle utilization and achieve world-class service delivery
• Develop standard operating procedures (SOPs) for Routing/Delivery operations, ensuring consistency and effectiveness across teams including Central Routing, DC Operations, and Contact Center Operations
• Establish and maintain a training program for Routing/Delivery operations, conducting scheduled training sessions and process compliance audits to uphold operational standards
• Develop and manage a Routing Help Desk process using internal systems (e.g., Service Now) for incident intake, tracking, resolution, and reporting. Use data insights to identify root causes and implement corrective actions
• Collaborate closely with corporate Sr. Director - LMD and Regional Supply Chain Directors to address equipment issues, optimize fleet size, and enhance equipment utilization
• Develop and maintain metrics on cost, service, capacity utilization, and other key performance indicators (KPIs) defined by the company.
• Analyze new acquisitions and distribution center relocations to optimize routing strategies and operational efficiency
• Demonstrate leadership that engages and empowers associates to own their performance expectations, grow their careers and contribute to the company mission and vision
• Lead a team of Routing Specialists to execute daily routing operations for over 100 distribution center locations across the US. Ensure adherence to customer SLAs and identify opportunities to optimize operational efficiency

Competencies

• Balances stakeholders - Anticipates and balances the needs of multiple stakeholders.
• Builds effective teams - Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Communicates effectively - Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Builds strong customer relationships and delivers customer-centric solutions.
• Decision quality - Makes good and timely decisions that keep the organization moving forward.
• Ensures accountability - Holds self and others accountable to meet commitments.
• Manages complexity - Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Optimizes work processes - Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Plans and aligns - Plans and prioritizes work to meet commitments aligned with organizational goals.
• Situational adaptability - Adapts approach and demeanor in real time to match the shifting demands of different situations.
• Strategic mindset - Sees ahead to future possibilities and translates them into breakthrough strategies.

Qualifications

• Bachelor’s degree
• 7 years of related experience including management experience preferred

Skills

• Adaptive Mindset 3
• Customer-Focused Approach 3
• Data Collection and Analysis 4
• Logistics 4
• Planning and Organizing 4
• Policy…