Retail Shift Manager Huntersville

Retail Shift Manager - Full Time - Huntersville

Join to apply for the Retail Shift Manager - Full Time - Huntersville role at Goodwill Industries of the Southern Piedmont

At Goodwill, we believe in the power of work to transform lives. Through our retail stores and donation centers, we create employment opportunities and fund programs that support individuals and communities.

• Starting pay of $17.00/hour
• Annual raises & production bonuses
• Free skill-building and career development classes
• Generous team member discounts
• Full‑time benefits including medical, dental, vision, paid time off, and tuition reimbursement

• Support store operations and staff management to keep our store running smoothly.
• Open and close the store, manage deposits, and secure the building.
• Resolve customer complaints and issue refunds.
• Ensure customers and donors receive friendly, prompt service.
• Make production and scheduling decisions in the absence of management.
• Manage the flow of donated goods to optimize sales.
• Coordinate shipments and merchandise flow to meet goals.
• Rotate, organize, and display merchandise by category and color.
• Step in to assist with store team duties as needed.
• Supervise employees and store activities when managers are unavailable.
• Report safety or theft concerns to store leadership.

Someone who leads by example, thrives in a fast‑paced retail environment, and is passionate about making a difference. You have:

• High school diploma or GED.
• 1 year of Goodwill retail experience or 2 years of general retail experience (or an equivalent combination).
• Physical requirements:
  
  Most of the time you will be talking, listening, standing, and walking. You will frequently use your hands, reach, push, and pull. Occasionally sit, kneel, stoop, throw, or twist. Regularly lift up to 10 pounds, with occasional lifts up to 50 pounds. Strong close, color, and depth vision are essential. Some local travel is involved.

• Mid‑Senior level

• Full‑time

• Sales and Business Development

• Non‑profit Organizations

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