Executive & Democratic Services Assistant

Executive & Democratic Services Assistant

Salary: Grade 4 (SCP 7-9) £26,403–£27,254 (plus a cost of living pay award)

If you are a people person who thrives on variety, love the buzz of a busy front desk, and want to see your hard work directly benefit your local community, this is the perfect opportunity.

We are seeking a versatile, dynamic individual to join our small Guildhall team, able to blend high-level governance support with strong customer care and community service.

Get involved in local democracy:
Take ownership of the Council and Committee meeting cycle, coordinating agendas, reports, and minutes with accuracy and precision to ensure local decision-making runs smoothly.
Support decision makers – a trusted link supporting both senior staff and elected town councillors.

Welcome Your Community:
Anchor our front reception desk, bringing warmth and professional flair to a high volume of public enquiries across phones, emails, and face-to-face visits.

Community-First Mindset:
Exceptional customer service skills and a passion for helping the public.

• Adaptable Multi-tasking:
  Ability to switch effortlessly between complex administrative tasks and a busy front desk.
• Sharp Communication:
  Excellent written skills for drafting official correspondence and attention to detail

Diplomacy and discretion:
You understand the importance of political neutrality and can handle sensitive council matters with absolute confidentiality.
Local Knowledge: A keen interest in parish affairs and the ability to learn council services quickly.

• A unique, vibrant workspace within the historic Guildhall.
• Stability and fair pay: a Real Living Wage salary with local government pension scheme.
• A supportive, close-knit team dedicated to making a visible difference in the parish.

Contract: Permanent

Hours: 37 hours a week (occasional evening working)

Location: Based at St Ives Guildhall, St Ives, Cornwall, TR26 2DS

Final date to receive applications: 9am on Tuesday 1 September 2026

Interviews: Week Commencing Monday 7 September 2026