Executive & Democratic Services Assistant
Listed on 2026-09-13
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Administrative/Clerical
Office Administrator/ Coordinator, Business Administration, Government Administration, Clerical
Executive & Democratic Services Assistant
Salary: Grade 4 (SCP 7-9) £26,403–£27,254 (plus a cost of living pay award)
If you are a people person who thrives on variety, love the buzz of a busy front desk, and want to see your hard work directly benefit your local community, this is the perfect opportunity.
We are seeking a versatile, dynamic individual to join our small Guildhall team, able to blend high-level governance support with strong customer care and community service.
How You Will Make an ImpactGet involved in local democracy:
Take ownership of the Council and Committee meeting cycle, coordinating agendas, reports, and minutes with accuracy and precision to ensure local decision-making runs smoothly.
Support decision makers – a trusted link supporting both senior staff and elected town councillors.
Welcome Your Community:
Anchor our front reception desk, bringing warmth and professional flair to a high volume of public enquiries across phones, emails, and face-to-face visits.
Community-First Mindset:
Exceptional customer service skills and a passion for helping the public.
- Adaptable Multi-tasking:
Ability to switch effortlessly between complex administrative tasks and a busy front desk. - Sharp Communication:
Excellent written skills for drafting official correspondence and attention to detail
Diplomacy and discretion:
You understand the importance of political neutrality and can handle sensitive council matters with absolute confidentiality.
Local Knowledge: A keen interest in parish affairs and the ability to learn council services quickly.
- A unique, vibrant workspace within the historic Guildhall.
- Stability and fair pay: a Real Living Wage salary with local government pension scheme.
- A supportive, close-knit team dedicated to making a visible difference in the parish.
Contract: Permanent
Hours: 37 hours a week (occasional evening working)
Location: Based at St Ives Guildhall, St Ives, Cornwall, TR26 2DS
Final date to receive applications: 9am on Tuesday 1 September 2026
Interviews: Week Commencing Monday 7 September 2026
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