Commercial Manager

ROLE:
Commercial Manager

LOCATION:

Huntingdon   

SALARY: £40,000 - £45,000 per annum

HOURS OF WORK: 40 hours per week, Monday to Friday, 8am to 5pm

HG Recruitment are recruiting a COMMERCIAL MANAGER within the retail or Manufacturing industry with our client based in ALCONBURY, HUNTINGDON.  This is a full-time permanent position.
Apply Now – Join our team and start earning top rates.

If you are an experienced COMMERCIAL MANAGER, APPLY NOW - For more information, please contact our team on (phone number removed) or e-mail  

Due to continued growth our client in HUNTINGDON is looking for 2 X COMMERCIAL MANAGERS who will play a critical role in driving the growth and performance of our client’s customer portfolio of retailers. You will be supporting the Head of Commercial to deliver strategic initiatives, expand online and various retail stores customer bases, and build strong customer relationships.

This role involves working cross-functionally to optimise operational delivery, strengthen customer engagement, and drive profitability by identifying the best visual places to place their products in stores etc.  

The ideal candidate:  

Strong background in managing customer accounts and delivering commercial outcomes within FMCG, retail, or a similar fast- paced business.

Passion for customer environments, with proven experience in driving growth and performance via retail strategies.

Strong analytical and problem-solving skills, with the ability to interpret data and provide actionable insights to support growth and profitability.

Exceptional communication and interpersonal skills to manage relationships with internal teams and external customers.

Experience with ERP systems (e.g., Rubicon) and familiarity with product specifications, BOMs, and production planning.

Proven ability to plan and execute projects, demonstrating strong organisational and time management skills.

Knowledge of forecasting and peak planning methodologies, particularly within retail or wholesale environments.

Experience working with product development (NPD) and successfully launching new products into the market.

Familiarity with category management and data-backed decision-making

The Job:

Manage customer relationships for new products by supporting the product development process and influencing outcomes to align with strategic goals.

Collaborate with the Head of Commercial to identify and secure opportunities that expand MM Flowers’ portfolio and deliver commercial value.

Take ownership of the customer business plan, ensuring continued growth, introducing new product concepts, and developing initiatives to achieve targets.

Work with operational teams to ensure customer requirements are well understood and met, taking ownership of product production and delivery timelines.

Coordinate with NPD, Operations, and Technical teams to ensure the seamless execution of launches and category changes.

Collaborate with the Insight team to deliver data-driven reporting and performance updates, offering actionable recommendations for customer improvement.

Use insights to inform decision-making and identify opportunities to continually improve commercial performance.

Support the Head of Commercial in managing key accounts, engaging with online customers to effectively communicate product strategy and progress.

Build strong relationships with customers by delivering outstanding service and aligning their needs with MM Flowers’ capabilities.

Act as a critical point of contact for customers, providing updates, resolving issues, and maintaining high levels of satisfaction.

Support the development and implementation of strategies to deliver long-term growth within the retail sector, exploring and securing new revenue opportunities.

Assist in the commercialisation of new products, including managing customer paperwork for NPD samples and supporting launch initiatives.

Identify and exploit all relevant commercial levers within the business to influence performance and profitability.

Take responsibility for ensuring operational teams are supported and knowledgeable about customer requirements and product specifications.

Work…