Financial Assessment Officer

• Are you an enthusiastic, hardworking and flexible individual looking for an exciting opportunity to work in a people facing financial role?
• Do you have Welfare Benefits, Finance or Customer Service experience?
• Are you interested in or have previous experience in Financial Assessments within Social Care?
• We would love to hear from you as we have an exciting and fantastic opportunity for a Financial Assessment Officer role within the Adult Social Care Financial Assessments Team.

If you are wondering why you should join us, here's what some of our team members have to say:

I've worked for the Financial Assessment team for just under a year. Throughout that time, I have felt fully supported by my team leader and colleagues to progress. Training has been in bite-sized chunks with regular supervision to ensure my proficiency to move to the next step. Targets and goals are mutually agreed and clearly communicated. I feel thoroughly valued and supported at work whilst also being given the right balance of freedom to get on with the job.

I've worked for the Financial Assessment Team for over 3 years and have built some good relationships in the team during that time. I have enjoyed gaining the knowledge and understanding needed in this role and helping customers to understand the financial assessments and the processes involved. I have received good support from colleagues and managers, which is most appreciated when a case is particularly challenging, and I've enjoyed being able to offer my support to others too.

Interviews will be held via Microsoft Teams on 13 and 14 October.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

We value our colleagues in Cambridgeshire County Council and have developed a number of benefits in addition to the basics like annual leave, sick pay, pension and mileage

• A comprehensive wellbeing package to cover all aspects of wellbeing
  , both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities
  , apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes

Take a look at our Employment Benefits Brochure attached to this advert to find out more.

Anyone in receipt of ASC may need to make a financial contribution based on their capital and income. This is calculated by a means tested financial assessment and this is the work the team undertake. You will provide advice and assistance to service users (or their representatives) to complete a financial assessment form and ensure they understand the process. You will manage your own financial assessment case load and determine any financial contribution they may need to make based on Policies and Legislation.

You will also provide advice to service users on general welfare benefit matters: helping to maximise service user's income by identifying potential welfare benefit entitlement.

We are a dedicated team, with a supportive management team to encourage your learning and development.

If you feel you have the skills, attributes, and motivation to become part of our team, we are looking forward to hearing from you.

If you do not have the full requirement of the person specification, please do still apply as we offer training and a full induction programme, with regular supervision and yearly appraisal (please note that currently training is taking place both virtually and in an office environment when it is not possible to conduct remotely). There is also continued ongoing support from our friendly and supportive team, to allow you to succeed and thrive in…