Stores Operative

Overview

Job Summary:

Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. To correctly and accurately receive, locate, pick, and dispatch Customer Orders whilst maintaining the integrity of the Inventory control system. A Warehouse Operative may specialise in one particular function such as Receiving, Picking or Shipping.

• Maintain a comprehensive filing system of all client Supplier/Delivery/Pick Notes ensuring that all records are easily accessible.
• In line with the business needs, flexibility may be required on working hours.
• Ensure good housekeeping; keep the working areas of the business safe and clear of items that hinder a safe working environment.
• Comply with company Health & Safety Policies, including environmental, and adhere to them at all times.
• Receive and unload deliveries. Check consignment numbers on parcels against courier paperwork to ensure accurate Proof of Delivery information.
• Check each delivery against the Supplier Dispatch Note to confirm items and quantities received are as specified; highlight any non-conforming items and pass to the Warehouse Administrator.
• Accurately and efficiently input Stock deliveries onto the computerised Inventory Management System against the correct Purchase Order.
• Ensure all Stock received is correctly labelled with a Product Code and placed in an appropriate Location.
• Accurately pick products from Service Stores locations according to Instructions on computerised lists/Manual Pick Note. Report stock discrepancies to the Stock Controller and the Team Leader.
• Carry out the final quality check of customer orders and ensure items are packaged adequately for transportation.
• Continuously implement and follow Company processes to maintain high quality and accuracy; report problems to the Team Leader.
• Follow all security procedures of Service Stores and report non-conforming actions or observations to the Team Leader.
• Operate mechanical equipment in line with RTITB regulations and company policy.
• Apply Service Stores regulations regarding storage and product handling.

• A level of experience working in a fast paced technical environment.
• An understanding of an organisational structure from a commercial perspective.
• A passion for the IT industry, in particular providing repair and configuration of customers’ equipment, striving for excellence in delivery of service.
• Business management skills with a total commitment to the highest levels of customer service.

• Excellent organisational and communication skills
• Must be flexible
• Willing to work extra hours during peak periods to ensure SLAs are adhered to
• Motivational, able to get the best from the team even during high volume periods
• Professional, honest and hardworking
• Self-Motivated and proactive
• Excellent attention to detail
• Proven record of reliability and a solid work ethic
• Good interpersonal skills – liaise with personnel at all levels and adapt style accordingly
• Capable of multi-tasking, managing time and resources efficiently
• Ability to work to challenging deadlines
• Desire for continuous development and improvement of self, team and department
• A receptive, approachable individual who can provide and receive feedback effectively
• Proactive problem solving at root cause with a can-do attitude
• Multi-functional team player experienced in all aspects of general teamwork
• Understanding of client as a business and its goals and visions for the future

Each coworker is accountable for their actions and must exercise good judgment in everything they do. You should understand and live up to the values and standards we set for ourselves in the company Way, the company Way Code, the Information Management System (IMS), and all other policies and procedures relevant to your role. You should ask questions when unsure of client values, standards, and policies, and act if you believe someone else is not acting consistently with those values.

Maintain customer focus and review the Circle of Service Philosophy and the Quality Policy to understand the client’s commitment to excellent service and continual improvement. Report customer problems, feedback, service outages, and improvement suggestions to management.

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Comply with client’s policies relating to Information Security and Data protection, specifically to: protect all information assets from unauthorised access, disclosure, modification, destruction & interference; treat information assets according to their information security classification; ensure access is authorised; report security weaknesses or events; participate in information security awareness and knowledge development; comply with laws and contractual obligations regarding data protection.

Hours 8am to 4.30pm Monday to Friday with 1 hour unpaid lunch.

Pay is £12.38 per hour