Commission Analyst, Business

Commission Analyst

at Clever Care Health Plan

Join to apply for the Commission Analyst role at Clever Care Health Plan. Apply now if you want to be part of a team that innovates by combining Western medicine with holistic Eastern practices.

Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values.

We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast‑moving, game‑changing organization that celebrates diversity and innovation.

Referrals increase your chances of interviewing at Clever Care Health Plan by 2x.

The Commission Analyst will be responsible for overseeing the sales commission process for both internal and external channels. The Analyst will ensure monthly payments are accurate, schedule each month’s payments, charge backs, and negative balance. The position will also be the primary person responsible for pulling reports and analyzing data related to all aspects of the department’s performance, distribution channels, and partners.

The Analyst will be the primary liaison between Sales, IT, and the Agency Management system vendor(s) to identify any commission system or process issues and brief management weekly or more often if issues arise. Once an issue is identified, the Analyst will take the lead and continue to meet with required parties until the issue is resolved.

• Calculate commissions and other related payments for internal and external sales agents and brokers.
• Generate and review commission reports for accuracy.
• Research commission discrepancies reported by internal sales team members, Independent Agents and FMOs.
• Reconcile commissions against files received from CMS and correct payment accordingly (recoup/add with interest).
• Reconcile commissions to GL accounts.
• Prepare accurate reports using data based on internal and external sources.
• Gather and analyze data to understand problems and produce corrective action plans as needed.
• Review past sales data to determine trends in productivity.
• Collaborate with Finance and Accounts Payable to execute smooth and scheduled payments and audits.
• Communicate with management team regularly.
• Perform administrative tasks to support all above functions.
• Maintain confidentiality in all aspects related to internal and external customers, team members and management.
• Collaborate on other tasks as necessary to contribute to the success of Clever Care.
• Performs other duties as assigned.

Required Qualifications:

Education & Experience: Bachelor's degree in business, finance or accounting emphasis or 3-5 years of experience in a similar role.

Skills:

• Strong organizational skills: ability to multitask and problem solve.
• Strong interpersonal skills, including excellent written and verbal communication skills.
• Advanced knowledge of Microsoft Excel is required.
• Working knowledge of Microsoft Office product suite (Outlook, Word, PowerPoint).
• Demonstrated ability to learn and use software packages.

Wage Range: $65,000 - $72,000 per year

• Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking).
• Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.
• Must be able to travel when needed or required.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly. Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.

Clever Care Health Plan is proud to be an Equal Employment Opportunity and affirmative action workplace. Individuals seeking employment will receive consideration for employment without regard to race, colour, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency.

Mid‑Senior level

Full‑time

Finance and Sales

Insurance and Hospitals and Health Care