Room Attendant

Overview

Join to apply for the Room Attendant role at Kimpton Hotels & Restaurants.

What we're about: heartfelt, human connections that improve people’s lives, including coworkers, guests, owners, communities, and others connected to our hotels. We value creativity, self-leadership, and the belief that differences make a difference.

As a Room Attendant with Kimpton, you will be responsible for cleaning guest rooms and common areas, while providing outstanding service to our guests. You will act as an advocate for the hotel and create personal experiences that encourage guests to return.

• Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures.
• Replace linens on beds and replenish guest room supplies; empty wastebaskets; rearrange furnishings, drapes and room accessories.
• Provide necessary linen and amenities to guests in accordance with the guest room legend.
• Leave rooms in uniform arrangement as determined by the Executive Housekeeper; ensure the door is closed and the room is locked.
• Report any damage, hazards, repairs, or strangers in assigned areas.
• Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as lost and found items; log the date, location, item description, and finder’s name.
• Clean corridors and service areas; respond to projects or requests from the Housekeeping management team.
• Responsible for pass key security and ensuring keys are turned in at the end of each shift or per hotel guidelines.
• Restock the cart at the end of your shift and organize the linen closet for the next day.
• Report any exceptional or unusual circumstances (e.g., no luggage in a stay-over room, no service needed, sleep-outs, smoking in rooms) to the on-duty supervisor or manager.
• Perform other duties as directed, developed, or assigned.

• High School Diploma or GED is preferred.
• 1 year of experience in customer service or a similar role.
• Excellent problem solver with strong intuition.
• Genuine care for the safety and security of guests.

Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. We encourage each employee to understand, accept, and celebrate differences among people, including race, ethnicity, age, religion, physical abilities, sexual orientation, gender identities and genders.

For our complete EEO policy .