Director of IT Infrastructure

WORK SHIFT:

First Shift (United States of America)

JOB DESCRIPTION:

SUMMARY The Director of IT Infrastructure is a senior, hands-on technical leader responsible for the strategy, architecture, reliability, security, and day-to-day operation of Cambro’s global IT infrastructure. This role leads the infrastructure team and is accountable for enterprise networking, data centers, servers, storage, virtualization, cloud and hybrid infrastructure, telecommunications, cybersecurity infrastructure, IoT/OT connectivity, disaster recovery, business continuity, and infrastructure support for manufacturing, warehouse, office, and remote operations.

The position provides leadership for infrastructure and network operations, including enterprise networking, data centers, servers, storage, virtualization, cloud and hybrid environments, telecommunications, cybersecurity infrastructure, endpoint and mobile device infrastructure, IoT/OT connectivity, disaster recovery, business continuity, and infrastructure support services. The Director is responsible for leading and developing technical teams, managing technology vendors, ensuring infrastructure availability and security, and aligning technology solutions with business objectives.

This role requires advanced technical expertise with Level 3 engineering capabilities and the ability to provide hands-on leadership during complex technical initiatives, major incidents, cybersecurity events, infrastructure design, and advanced troubleshooting. The ideal candidate is a collaborative leader who effectively partners with business stakeholders while driving operational excellence, infrastructure modernization, and continuous improvement across the enterprise.

ESSENTIAL JOB FUNCTIONS Own the design, reliability, performance, and security of Cambro’s global network infrastructure, including LAN, WAN, wireless, routing, switching, firewall, VPN, internet circuits, segmentation, monitoring, and redundancy.

Coordinate and plan the company’s information technology architecture, including daily operation of voice and data networks, to ensure systems are current, operational, secure, and functional across all locations.

Manage resource availability, capacity, scalability, lifecycle planning, and resiliency for hardware, software, network, communication, server, storage, and cloud or hybrid infrastructure systems.

Oversee and, when necessary, directly support the design, implementation, configuration, monitoring, maintenance, and troubleshooting of critical infrastructure equipment, software, firmware, and services.

Ensure IT systems are continuously available to employees and support production, warehouse, project, and administrative work functions.

Lead the strategy and support of enterprise telecommunications systems, including VoIP, SIP trunks, call routing, phone system administration, carrier services, system redundancy, and related vendor relationships.

Provide technical leadership for IoT, OT, and facility-connected systems, including manufacturing connectivity, cameras, access control, intrusion detection, vendor access zones, and other network-connected operational systems.

Partner with Information Security to ensure infrastructure supports cybersecurity requirements, including patch management, vulnerability remediation, access control, network segmentation, logging, monitoring, endpoint protection, backup security, and secure vendor access.

Lead major incident response for infrastructure outages, cybersecurity infrastructure events, carrier issues, network failures, and system availability problems, including root cause analysis and corrective action planning.

Ensure effective backup, disaster recovery, business continuity, and recovery testing for critical…