IT Technician, Business Systems

Position: IT Technician, Business Systems — Growth & Support

Applications will be accepted on a continuous basis. The first review of applications is scheduled to occur for applications received before 5:00 PM on September 22, 2026. This recruitment may close at any time after that date, once a sufficiently strong candidate pool has been established.

Note:

This job description is currently being updated and is under review for final approval.

In Huntington Beach, we believe passionately that the key to becoming the best beach City in the world starts and ends with finding the right people to join our team. At this time, we have an outstanding career opportunity available, as we're looking for the right person to serve asInformation Technology Technician in the Business Systems division of the Information Technology Services Department.
The ideal candidate for this role should possess a mix of technical skills, problem-solving ability, and strong customer focus, backed by one year of hands-on experience in software development and application support. They should be skilled in Windows OS, Python, Java, ASP.NET, and C#, with a solid understanding of databases, ETL processes, and SSRS reporting. The candidate should also have experience in installing, configuring, and troubleshooting business applications, ensuring seamless integration and functionality.

Excellent communication skills and a customer-first mindset are required to provide effective support and ensure a positive user experience. Finally, the candidate must demonstrate a commitment to continuous learning and staying up to date with emerging technologies and best practices in IT and application support.

Information Technology Services Department

The Information Technology Services (ITS) Department provides essential internal services to all City departments through the integration of people, processes and technology to increase efficiencies and effectiveness, serving as the technology foundation that enables the City to function securely and reliably. We recognize the importance of partnering with City departments to develop technology solutions that are innovative, secure, reliable, cost effective and scalable.

We believe in the concept of future proofing these solutions to ensure a sustainable working model that continues to deliver successful results. Information Services is organized into three divisions:
Technology Engagement & Support, Business Applications and Infrastructure Systems. Additional responsibilities such as administration, cyber security, Geographic Information Systems (GIS) and public safety are distributed equally throughout the department.

The Position

Under close supervision, the Information Technology Technician learns and performs a variety of entry and intermediate-level technical duties in support of minicomputer systems, local and wide area networks, and associated peripheral equipment.

The Information Technology Technician series consists of Information Technology Technician, Senior Information Technology Technician, and Lead Information Technology Technician. While the work may be similar, the distinction amongst levels is determined according to the complexity of the work assigned, the range of supervision needed, and the expertise required to perform the work at the designated level.

• Assigned to service requests for assistance with problems related to computer hardware, software, peripheral devices, or audio visual equipment; performs remote desktop or on-site assessment to determine cause of problems
• Performs basic installation, operation and maintenance of computers and peripheral equipment; tests and sets up basic hardware and software configurations; performs basic maintenance and repair on system components
• Utilizes and updates system maintenance logs and…