Receptionist, Administrative​/Clerical

Join us as a Seasonal Receptionist at H&R Block and help clients navigate their financial journeys. We are looking for friendly, organized, and proactive individuals to support our client service team in a fast paced environment.

H&R Block believes in empowering people and delivering exceptional service. As a Seasonal Receptionist, you will greet clients, schedule appointments, and ensure a smooth experience both in person and over the phone.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients according to their preferences.
• Assist clients throughout the service experience, ensuring all needs are met.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).

• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency and ability to use Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to build healthy habits.
• Neurodiversity and caregiver support.
• Various discounts on everyday items and services.
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (with eligibility requirements).
• Access to full benefits package.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Location:

Fort Wayne, IN. Salary: $45,000.00 – $60,000.00. This is a seasonal full‑time administrative assistant role.

Referrals increase your chances of interviewing at H&R Block by 2x.