Intake​/Transition Specialist

Overview

Company: Pathfinder

Job Title: Intake and Transition Specialist

Category: Disability Services

Location: Huntington, IN

Job Type: Full-Time

Hours: Mon-Fri 8a-4p (40/hrs.)

Starting Pay: $16.00-$19.89/hr.

As an Intake and Transition Specialist, you become the first welcoming connection for individuals and families exploring disability services  this role, you guide people through life-changing transitions by connecting them to the right supports, services, and teams. With a strong person-centered focus, you help each person move confidently into programs that empower their independence, growth, and goals.

Person-Centered Planning & Transitions

• Serve as the primary point of contact for individuals and families seeking Pathfinder supports.
• Facilitate smooth, person-centered transitions into residential and day service programs.
• Lead and participate in the Interdisciplinary Team (IDT) process for new admissions for at least the first 90 days, or longer if needed.
• Provide in-depth training to teams on best practices and individualized supports.

Coordination & Communication

• Collaborate closely with the Disabilities Benefit & Finance Specialist to ensure seamless transfer of benefits information.
• Maintain consistent communication with BDDS districts across Allen, Huntington, Marshall, Starke, and Wabash Counties.
• Educate families, schools, and community partners on Medicaid Waiver and Group Home services.
• Provide CPI (Crisis Prevention Intervention) guidance and support for employee preparedness.

Documentation & Compliance

• Enter and maintain accurate data within Provide and all required systems.
• Ensure all documents and electronic records are fully completed and compliant.
• Support administrative procedures and emergency protocols.
• Uphold confidentiality and integrity in all documentation and communication.

Organizational Support

• Participate in staff meetings, committees, and professional development opportunities.
• Contribute to improving service quality and reducing program vacancy rates.
• Model Pathfinder’s mission and serve as a resource for colleagues, individuals supported, and families.

• Help individuals with disabilities access life-changing services and achieve greater autonomy.
• Strengthen trust and partnership with families, school systems, and community organizations.
• Ensure that transitions into Pathfinder supports are smooth, supportive, and empowering.
• Contribute to organizational growth through improved processes, communication, and engagement.
• Support Pathfinder’s mission by helping people live meaningful, self-directed lives.

Pathfinder’s mission is to strengthen communities by enabling people with disabilities or economic challenges to achieve autonomy, inclusion, and stability.

Competitive Benefits Package (if applicable):

• Competitive Pay & Paid Training – Earn while you learn with comprehensive training.
• Paid Time Off & Holidays – Maintain a healthy work-life balance with PTO and paid holidays.
• Comprehensive Insurance Coverage – Medical, Dental, and Vision plans to support your well-being.
• Employer-Paid Coverage – Enjoy free Basic Life Insurance, Short-Term Disability (STD), and Long-Term Disability (LTD).
• 403(b) Retirement Plan with Employer Match – Plan for your future with a generous retirement savings plan and employer contributions.
• Tuition Reimbursement – Invest in your future with financial assistance for continued education.
• Professional Development & Training – Enhance your skills and career through learning opportunities.
• Person-Centered Thinking Training – Gain valuable insights into individualized care and service.

Pathfinder Perks:

• Wellness Platform Incentives – Earn rewards for prioritizing your health and well-being.
• Financial Wellness Platform – Access earned wages before payday for added financial flexibility.
• Employee Assistance Program (EAP) – Free, confidential support sessions for employees and their immediate household members.
• Free Pathfinder Kids Clinic – Providing childcare for children in the community with minor illnesses.
• Exclusive Discounts – Save with special offers, including:
• Verizon Wireless Discount – Stay connected for less.
• YMCA Discount – Enjoy reduced membership rates for fitness and wellness.

Pathfinder Values:
People First – Integrity - Contribution – Growth – Empowerment

Preferred Minimum Qualifications

• Must have high school diploma or equivalent.
• One year experience working with intellectual/developmental disabilities.
• Basic language, written, and computer skills necessary for communication and documentation.
• Demonstrated ability to support people with disabilities.
• Ability to work a flexible schedule if needed.
• Crisis prevention, intervention, and teaching skills.
• Valid driver’s license, insured vehicle, and safe driving record.
• Ability to speak, hear, and read the English language.