Student Loan Borrower Support Specialist
Listed on 2026-10-06
-
Customer Service/HelpDesk
The Community Service Society of New York is seeking a Case Management Specialist for the Education Debt Consumer Assistance Program (EDCAP). This full-time role handles borrower inquiries, intake, outbound outreach, and case management using Salesforce, with a focus on delivering high-quality support across phone, chat, and email channels.
The hybrid position requires onsite two days per week and remote three days per week, with comprehensive benefits including medical, dental, and vision
Step into the Student Loan Borrower Support Specialist role at Community Service Society of New York in South Huntington, NY, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in South Huntington, NY, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).