Lab Quality Assurance Coordinator

Lab Quality Assurance Coordinator – St. Mary's Medical Center, Huntington, WV

Cabell Huntington Hospital (CHH) is seeking a full-time Lab Quality Assurance Coordinator. This role functions as a member of the CHH Laboratory Services Team and plays a central role in the quality assurance, performance improvement program, and training of laboratory personnel.

• Functions as a member of the Cabell Huntington Hospital (CHH) Laboratory Services Team. Plays a central role in the quality assurance, performance improvement program, and the training of laboratory personnel.
• Manages the QA/PI program for the purposes of monitoring and evaluating the quality and appropriateness of patient care services provided by CHH. Helps develop annual performance improvement initiatives and action plans. Submits an annual assessment of the QA/PI program to the Medical Director and Laboratory Manager.
• Evaluates the quality of services and adequacy of equipment, personnel, and working accommodations through on‑site inspections and/or review of reports in various areas of the laboratory department. Writes and presents summaries, reports, charts, and graphic representations on topics concerning laboratory services and quality assurance. Analyzes current and historical data for trends.
• Plans and conducts studies on technical and administrative problems involving personnel, organizational structure, new technology, program deficiencies, reporting systems, etc.; recommends changes based on findings.
• Interprets agency policies and directives, prepares guidelines governing laboratory operations, and advises supervisors on preparation, maintenance, review, and revision of procedure manuals.
• Plans for and implements laboratory improvement programs. Writes Standard Operating Procedures (SOP) and instructions relevant to a comprehensive QA/PI program.
• Determines training objectives and develops curriculum and materials to accomplish objectives. Creates original materials for quality control training.
• Assists with establishing professional standards that comply with accreditation requirements and regulatory procedures including Joint Commission, CAP, AABB, OSHA, CLSI, and CLIA. Develops criteria consistent with accreditation requirements.
• Ensures compliance with proficiency testing programs. Plans, implements, and coordinates acceptable proficiency testing programs in all areas of laboratory medicine.
• Oversees a comprehensive training and competency assessment program for all laboratory medicine personnel; identifies training needs, arranges for/personally conducts in‑service training in Current Good Manufacturing Practices, evaluates the effectiveness of training programs and recommends improvements.
• Makes sure the adequacy of the scientific knowledge applied in the performance of required tests, recommends addition or deletion of new tests, evaluates new techniques or practices and determines feasibility of implementation.
• Establishes and maintains liaison with other Federal and state agencies, accrediting organizations, academic institutions, and commercial/private laboratory facilities.
• Develops instructions for converting from manual to automated testing systems and obtains necessary approval to implement new techniques or practices.
• Utilizes the cloud‑based software suite for maintenance and upkeep of document control, inspection readiness module and compliance/continuing education requirements.
• Recognizes and defines testing problems and evaluates methods for solution. Evaluates guides or implements possible alternative approaches to standard methods.
• Ensures the quality of laboratory services and adequacy of equipment, personnel, and working accommodations through on‑site inspections and/or review of reports. Assesses laboratory needs and explores sources for necessary resources.
• Maintains record‑keeping systems to assure the accuracy and validity of test results. Facilitates preparation of medical documentation that meets professional standards and accreditation agency requirements.
• Protects patient confidentiality by following the Hospital’s Ethics‑Confidentiality and Privileged Information Act (HIPAA). Follows…