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Hybrid Customer Service Manager — Lead & Optimize KPIs

Job in Huntington, Cabell County, West Virginia, 25777, USA
Listing for: Oates Energy
Full Time position
Listed on 2026-01-01
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
A leading utility billing company is hiring a Manager of Customer Service to oversee daily operations of their call center. This role requires 3–5 years of customer service experience, with proven leadership skills to develop a team and enhance customer satisfaction metrics. The ideal candidate will manage a hybrid work environment, ensuring quality service is provided while meeting departmental KPIs.

This position offers competitive pay and a comprehensive benefits package.
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