Employment Specialist - Hub

JOB DESCRIPTION – CORE Employment Specialist

POSITION SUMMARY:

Responsible for assessing, providing workforce development and coaching, and placing participants in the workforce in the CORE Hub 2 region that includes Kanawha, Boone, Logan, and Mingo counties and provide support to other CORE service areas. The employment specialist reports to Creating Opportunities for Recovery Employment program director.

• 1.1 Responsible — works independently, in a safe and appropriate manner.
• 1.2 Sensitive — displays sensitivity to the needs of patients and co-workers.
• 1.3 Timely — recognizes time as a most valuable resource and responds promptly to patients’ and co-workers’ needs.
• 1.4 Accurate — works carefully and precisely, with attention to detail.
• 1.5 Coordinated — organizes and delivers service in the proper order. Displays good organization skills and utilizes resources wisely.
• 1.6 Thorough — meets all the requirements of his/her position. Can evaluate and follow up on his/her services.
• 1.7 Follows dress code policy.
• 1.8 Maintains confidentiality regarding patients and fellow employees.

• 2.1 Displays and encourages sensitivity to the needs of patients, visitors, and co-workers.
• 2.2 Treats others with consideration, courtesy and respect.
• 2.3 Performs duties willingly and with initiative. Shares necessary information with co-workers in order that they may do the same.
• 2.4 Remains composed and takes actions to restore calm in stressful situations.
• 2.5 Demonstrates judgment and tact when dealing with others.
• 2.6 Cooperates with other departments/offices and work groups.
• 2.7 Communicates effectively with internal and external customers (patients, co-workers, physicians, etc.).
• 2.8 Meets requirements for mandatory in‑services and continuing education.

• 3.1 Attendance — maintains good attendance in coordination with UP&S policy.
• 3.2 Punctuality — reports to work on time and is ready for duty.
• 3.3 Uses time sheet to record time correctly for each pay period.

• 4.1 Engages with participants and establishes professional, trusting, and collaborative relationships directed toward the goal of competitive employment.
• 4.2 Assesses participants’ employability skills, vocational functioning, and barriers to employment using motivational interviewing techniques, background information, and work experiences.
• 4.3 Provides job development assistance, resume development, and conducts job search activities directed toward positions that are individualized to the interests and uniqueness of people on his/her caseload.
• 4.4 Maintains and documents weekly contact with participant caseload to provide employability coaching, and review job placement progress.
• 4.5 Engages, establishes, and grows partner relationships with community agencies including referral, community resource agencies, career‑skills training programs, and employers.
• 4.6 Meets baseline monthly program goals: 10 referrals per month, 5 job placements per month, and 1 employer business partner per month (subject to change based on program and seasonal needs).
• 4.7 Actively engages with community organizations to build awareness, participate in outreach events, and identify community resources to support participants and remove barriers to employment.
• 4.8 Provides education and support to employers to support healthy and safe workplaces.
• 4.9 Submits accurate, prompt reports as requested by program director and internal leadership.
• 4.10 Research current local labor market information to guide CORE services.
• 4.11 Attend in‑person and virtual staff meetings and adhere to program procedures and other duties as assigned.
• 4.12 Ability to manage and respond to multiple tasks and deadlines using effective time‑management skills.