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Customer Service Manager — Lead –CSR Team, Drive Service

Job in Huntley, McHenry County, Illinois, 60142, USA
Listing for: Palfinger Ag
Full Time position Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Management, Client Relationship Management, Event Management & Planning
  • Management
    Client Relationship Management, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR

Job Description & How to Apply Below

Position: Customer Service Manager — Lead 8–10 CSR Team, Drive Service

PALFINGER seeks a Customer Service Manager to lead the Customer Service Representative team at our Huntley, Illinois hub. You will oversee daily operations, serve as escalation point for delivery dates, pricing, and complaints, and drive process improvements across multiple functions.

You will develop and coach the CSR team, align with Global Service and Shipping, and pursue ongoing staff development while promoting an inclusive, high-performance culture.

As a Customer Service Manager — Lead 8–10 CSR Team, Drive Service, you will play an important part at Palfinger Ag in Huntley, IL, United States.

We invite applications for the Customer Service Manager — Lead 8–10 CSR Team, Drive Service position located in Huntley, IL, United States.

The following opportunity is for a Customer Service Manager — Lead 8–10 CSR Team, Drive Service with Palfinger Ag.

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