Social Service Associate-Huntley ER Part-time

Social Service Associate-Huntley ER Part-time Days

The salary range for this position is $30.04 - $42.06 (Hourly Rate).

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year ($125 for part‑time)
• Matching 401(k)
• Excellent medical, dental, and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

The Social Service Associate reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and accreditation standards.

The Social Service Associate provides quality support, psycho‑education, supportive counseling, advocacy, and linkage to community resources.

• Completes Care Coordination Assessment within 24 hours of Order to assist with throughput.
• Collaborates with the Interdisciplinary Team to assist with patient satisfaction and discharge plan.
• Ensures discharge plan is initiated at admission.
• Ensures patient is discharged with appropriate referrals to move within the healthcare continuum and prevent re‑admission.
• Is concerned about the perception of patients, families, and the community regarding Northwestern Medicine’s Healthcare System.
• Services are focused on addressing behavioral, social, financial, and environmental issues to achieve optimum clinical quality, patient satisfaction, and cost effectiveness of care.
• Assesses patients to gather data for bio‑psychosocial assessment upon admission and conducts re‑assessments as needed.
• Assessment accurately reflects relevant age‑specific and cultural‑specific factors.
• Assists the patient/caregivers/family in understanding and working through bio‑psychosocial and financial concerns related to the continuum of care, rehabilitation process, behavioral health treatment, substance abuse, or medical treatment.
• Facilitates patient/family decision‑making process for developing an appropriate treatment plan and coordinates with community organizations to ensure effective utilization of services.
• Coordinates efforts of patient, family, and healthcare professionals to develop a discharge plan for post‑hospital care based on documented bio‑psychosocial needs.
• Provides continuity of care through referrals and linkage to appropriate community resources based on identified needs.
• Ensures timely discharge planning and throughput initiatives.
• Coordinates post‑hospitalization and/or rehabilitation services that may include home health, home medical equipment, transportation, inpatient behavioral health placement, and nursing home placement.
• Determines and complies with payer requirements to ensure maximum coverage for services in the continuum of care.
• Assesses patients for potential abuse/neglect and need for guardianship, takes appropriate action, and follows up with appropriate community agencies.
• Acts as a patient advocate in all communications with internal and external systems.
• Provides education to patient/family regarding effective use of community resources.
• Facilitates interdisciplinary care conferences and provides education on psychosocial issues.
• Works collaboratively with patients’ interdisciplinary treatment team to identify opportunities for improvement and implement best practice solutions.
• Provides brief, supportive psychotherapy to patient and family at bedside when appropriate to assist with management of symptoms and engage patient in treatment while hospitalized for medical concerns.
• Demonstrates knowledge of the principles of growth and development over the lifespan and possesses the ability to assess data reflective of the patient’s status, including being able to interpret the appropriate information to identify patients age‑specific needs.
• Completes appropriate documentation and facilitates discharge plan and treatment recommendations for patients. Communicates assessment and clinical findings to the interdisciplinary treatment team.
• Provides psycho‑education to nursing and medical staff on…