Administrative Assistant-Crisis Center Unit; CSU

Job Title:

Administrative Assistant

Location:

Indianapolis, IN
Department:
Client Services

Employment Type:

Full-Time
Shift: Monday – Friday, 8:00 A.M. – 5:00 P.M. (Schedule may vary based on program and organizational needs.)

Are you organized, dependable, and passionate about creating a welcoming and efficient workplace? Do you enjoy supporting a team, staying organized, and helping others? Join our team as an Administrative Assistant! As an Administrative Assistant, you will provide essential administrative and office support to help ensure the facility operates efficiently and maintains a professional, organized, and welcoming environment. You will serve as a key point of contact for clients, families, employees, visitors, and community partners while assisting with scheduling, correspondence, records management, data entry, supplies, and other administrative functions.

Our ideal candidate is friendly, professional, detail-oriented, and able to manage multiple priorities while maintaining a high level of accuracy and confidentiality.

• 29 Days of PTO
• Eligibility for HRSA Loan Repayment (eligibility requirements apply)
• Employee benefits package – health, dental, vision, retirement, life insurance, and more
• Competitive 401(k) Retirement Savings Plan – up to 5% employer match for Part-Time and Full-Time employees
• Company-paid basic life insurance
• Emergency Medical Leave Program
• Flexible Spending Accounts (FSA) – healthcare and dependent care
• Health & Wellness Program
• Employee Assistance Program (EAP)
• Employee Discount Program
• Mileage Reimbursement
• Professional development and training opportunities

• Provide administrative and clerical support to assigned departments and service line staff.
• Maintain an organized, professional, and welcoming office environment.
• Serve as a receptionist or backup receptionist according to the assigned schedule.
• Greet clients, families, visitors, employees, and other stakeholders in a friendly and professional manner.
• Answer incoming telephone calls, accurately relay messages, and respond to inquiries in a timely manner.
• Attend mandatory meetings and accurately record and maintain meeting minutes.
• Manage meeting calendars and coordinate meeting schedules.
• Arrange meeting spaces, equipment, meals, and other logistical needs for meetings and conferences.
• Maintain and update resource materials and informational resources for service line staff.
• Complete general office duties, including filing, mailing, typing, copying, scanning, faxing, and document organization.
• Gather, organize, and summarize information requested by supervisors, faculty, or staff.
• Maintain accurate administrative records, databases, contact lists, and required documentation.
• Enter and update information in applicable systems and databases.
• Distribute mail, messages, correspondence, and other materials to appropriate personnel.
• Order office supplies and assist with monitoring and maintaining office equipment.
• Assist with general office upkeep and organization.
• Train or assist colleagues in the proper use of common office equipment and administrative processes.
• Manage office or facility bills and invoices and maintain appropriate records, as applicable.
• Post transactions to accounting records and client tracking databases, as applicable.
• Monitor program service authorizations and ensure documentation is current and appropriately filed, as applicable.
• Research, prepare, and enter invoices and issue maintenance or transportation checks, as applicable.
• Maintain confidentiality and comply with HIPAA and organizational privacy requirements.
• Demonstrate sensitivity and responsiveness to management, staff, client, and organizational needs.
• Treat all clients, families, colleagues,…