Project Coordinator

Role

Summary:

The Project Coordinator is the primary customer-facing role within the commercial project delivery team. Working across all phases of the Project Delivery Workflow, the Coordinator owns the day to day coordination of the project — managing client communication, tracking construction schedules and deliveries, resolving field issues, and ensuring every project reaches a clean closeout. This role works directly with the Project Manager, Account Analyst, and Sales to keep projects moving through all five milestone gates.

Scope of the Position:

The Project Coordinator will be located at the Huntsville, AL site. This position requires < 15% travel to job sites and customer locations.

Responsibilities:

Responsibilities expected of this position include, but are not limited to, the following:

Project Coordination & Customer Communication Lead project kickoff communication with customers, establishing project contacts, communication expectations, and workflow processes

Serve as the primary customer-facing contact for daily project coordination and issue resolution

Maintain consistent communication with General Contractors, superintendents, vendors, and internal teams throughout the project lifecycle

Provide timely project updates regarding schedules, deliveries, material availability, and change orders

Scheduling & Delivery Coordination Request, review, distribute, and maintain construction schedules for all assigned projects

Continuously track project sequencing and proactively communicate schedule changes impacting deliveries or operations

Coordinate with internal logistics teams and vendor partners to align deliveries with site readiness and installation schedules

Assist with shipment breakouts, delivery sequencing, and field coordination efforts

Project Documentation & Systems Management Maintain accurate and current project information within Teams, Bis Track, SharePoint, and Wilson Works Track purchase orders, order acknowledgments, delivery statuses, and project milestones

Update delivery methods, review dates, and sequencing details as construction schedules evolve

Ensure all project documentation is organized, accurate, and accessible to internal stakeholders

Change Order & Issue Resolution Management Manage the change order process from initiation through communication and documentation

Coordinate with Project Managers regarding approval requirements and customer communication

Track scope changes and notify the Account Analyst of any impacts to contract value or billing

Resolve customer concerns proactively while escalating critical issues appropriately

Closeout & Financial Support Coordinate punch list completion with field teams and superintendents

Compile and distribute complete project closeout documentation packages

Confirm billing discrepancies, delivery variances, and documentation issues are resolved prior to final closeout

Support the Account Analyst with pay application documentation, lien waivers, and administrative project support as needed

Continuous Improvement Identify opportunities to improve project workflows, communication processes, and operational efficiency

Support departmental initiatives focused on scalability, customer experience, and continuous improvement

Contribute positively to team development and collaborative problem-solving efforts

Position

Qualifications:

Core Competencies Strong organizational and project coordination skills

Exceptional verbal and written communication abilities

Customer-focused mindset with strong relationship-building skills

Ability to prioritize and manage multiple active projects simultaneously

Strong attention to detail and follow-through

Demonstrates initiative, accountability, and reliability with minimal supervision

Ability to remain composed…