Patient Care Coordinator

Overview

We are looking for a Patient Care Coordinator to join the team at Western Dental & Orthodontics
. The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. The PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.

• Greet and welcome patients in a timely, professional and engaging manner
• Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
• Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
• Contact patients to follow up on visits and to build lasting patient relations ships
• Ensure compliance with health, privacy, and safety regulations
• Travel as needed for training and to perform job functions

• Healthcare Benefits (Medical, Dental, Vision)
• Paid time Off
• 401(k)
• Employee Assistance Program

• Minimum of high school diploma or equivalent required
• 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
• Experience with dental practice management software such as Denticon/Dentrix preferred
• Excellent communication skills to interact with patients, office staff, and third party stakeholders
• Attention to detail in maintaining patient records and managing financial transactions

• Seniority level:
  Associate
• Employment type:
  
  Full-time
• Job function:
  Health Care Provider
• Industries:
  Wellness and Fitness Services, Medical Practices, and Hospitals and Health Care

Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.