Library Assistant - Youth Services

Description

The Huntsville-Madison County Public Library is a non-profit library system comprised of ten locations providing library and information services to the city of Huntsville and the surrounding Madison County area. HMCPL is seeking a Library Assistant I to assist library patrons to utilize the library's resources and services at a library location and/or department.

The ideal candidate will be well-organized, experienced in customer service, and passionate about libraries and creating an engaging and welcoming space for members of the community to create their own future, explore the universe of ideas, and connect with our community and the world.

915 Monroe Street

Huntsville, AL 35801

Sunday: 1:00 pm-5:00 pm

Monday
- Thursday: 9:00 am-8:00 pm

Friday
- Saturday: 9:00 am-5:00 pm

This is a part-time, 20 hour a week position with a rate of pay of $14.75 an hour. Schedule will include 2 nights a week and 2 weekends a month (see location hours). Scheduling flexibility is required.

Responsible for assisting other staff members and patrons with basic circulation tasks, answering questions, and providing information to patrons. Responsible for supervising operations and personnel of a branch or department in the absence of a manager. This position is classified as Non-exempt for the purposes of the Fair Labor Standards Act.

Work involves responsibility for routine circulation tasks, shelf maintenance, and clerical functions using the Library’s library management software system. Duties include checking books in and out on behalf of patrons, performing basic patron record maintenance, shelving library materials, and answering general patron inquiries. May be responsible for providing direction and oversight to other staff members. May be designated manager on duty for a branch or department in the absence of a branch or department manager.

Works under the direction of the branch or department manager.

May be responsible for issuing instructions to department or location staff. May be assigned as supervisor on duty for location as needed.

• Acts as a team member in fulfilling the Library’s Mission Statement: “This is the public’s library. We empower individuals to create their own futures, explore the universe of ideas, and connect with our community and the world.”

• Answers informational and directional questions from patrons both in-person and by telephone; refers questions and inquiries to the appropriate staff member or department as needed.
• Handles complaints in line with library policies and procedures; refers complex complaints to management and/or other departments as needed.

• Responsible for shelving materials, shelf reading, weeding projects, and regular inventory as assigned.
• Regularly completes tasks such as shelving materials, shelf reading, weeding projects, and regular inventory as assigned.

• Uses automated library systems for transaction relating to library materials, managing patron accounts including recording fines paid, locating materials, and performing additional procedures as needed.
• Operates a variety of standard office and library equipment.

• Assist with planning, scheduling, promotion, and implementation of programming for patrons of all ages on a regular or seasonal basis as assigned.

Participates in special projects and performs other duties as assigned

Requires standing, walking, reaching, climbing, stooping, and lifting/carrying items generally…