Titan Lead Field Service Engineer - Integration & Training Specialist

Worker Type Regular

Job Description

Contract:

TITAN Job Profile:
Technical Lead Analyst
- Customer Support (_T4) Position Summary The Titan Lead Field Service Engineer
- Integration & Training Specialist is a senior hybrid role that expands beyond traditional field support into engineering coordination, system integration, documentation ownership, and training development. This position serves as the technical bridge between engineering, field operations, and customer mission execution, ensuring  systems remain fully  while shaping how the system is sustained, integrated, and taught. This role is designed for an experienced FSE who wants deeper technical ownership, greater influence over engineering workflows, and a leadership position within the Titan field services team.

The Lead FSE will drive integration activities, refine technical procedures, support ITAR compliance, and develop training that directly impacts operator effectiveness and system performance.

• Lead installation, configuration, maintenance, and repair of  RF/C_UAS systems.
• Independently diagnose complex hardware, software, networking, and RF issues using advanced test equipment.
• Conduct system validation, acceptance testing, and readiness checks in coordination with engineering.
• Provide  feedback on system performance, failure modes, and sustainment needs.
• Support domestic and international deployments, including austere environments, as the senior technical representative.

• Lead integration efforts with customer systems,  equipment, and evolving  software baselines.
• Manage software updates, patches, configuration control, and version tracking with engineering oversight.
• Participate in engineering design reviews, integration testing, and sustainment planning.
• Identify systemic issues, propose engineering solutions, and drive corrective actions across teams.
• Serve as the field engineering liaison, ensuring deployed realities inform engineering decisions.

• Own and maintain all technical documentation: service reports, maintenance logs, configuration records, integration procedures.
• Develop and refine  FSE work instructions, troubleshooting guides, and assembly/disassembly procedures.
• Support ITAR compliance activities including classification lists, EOL kit documentation, and restricted component tracking.
• Ensure documentation meets engineering, safety, security, and  requirements.

• Design, update, and deliver operator and maintainer training for domestic and international customers.
• Consolidate AV, Teledyne, and engineering materials into unified, technically accurate curriculum.
• Lead technical briefings,  instruction, and  training across varied skill levels.
• Maintain and update the Titan FSE Support Plan, training artifacts, and  component lists.
• Ensure training reflects engineering intent, system updates, and evolving mission requirements.

• Serve as the senior technical advisor to operators, maintainers, and leadership.
• Mentor junior FSEs and support their technical development.
• Communicate complex engineering concepts clearly to diverse audiences.
• Build strong customer relationships and represent AV with professionalism and technical credibility.
• Capture customer feedback and translate it into actionable engineering inputs.

• Degree in Engineering, Electronics, IT, or equivalent experience.
• Experience supporting complex electronic or  systems in field or operational environments.
• Advanced troubleshooting skills across hardware, software, networking, and…