Service Advisor

Overview

Employment Application for Service Advisor

An energetic and confident individual that enjoys solving problems is needed to fill the position of Service Advisor. While this position serves as a liaison between our computer technicians and our customers, NO technical skill or knowledge is required to perform this job successfully.

• Perform the check-in process for devices brought in for repair at our retail location
• Contact customers to review needed repairs after technicians diagnose the issue(s)
• Provide exceptional customer service and be empathetic to frustrated customers
• Answer telephone calls
• Assist the Retail Sales team with day-to-day operations

• Previous experience in customer service or interacting with the public
• Valid Driver's License in good standing
• Education:
  
  High School Diploma or GED
• Relevance of work history may include retail, food service, bank tellers, greeters/receptionist, clerical, or customer service roles

• Medical and dental benefits
• 401K with generous employer matching
• Paid time off
• Above average wages
• Schedules to accommodate college coursework
• Performance-based evaluations and rewards
• Cross-training opportunities
• Great co-workers
• Managers who care about your happiness and success

Job Type: Full-time

Pay Rate:
Averages $13-$15/hour

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• City, State ZIP
• Telephone
• Email address
• Position Applying For
• How did you hear about this job opportunity?
• Attach your resume (PDF, DOC, DOCX or RTF)
• Reference Name, Phone, Company

Giga Parts is an EEOC employer that complies with the ADA and E-Verify. Giga Parts is a drug-free workplace.

Employment opportunities at Giga Parts are open to all qualified applicants solely on the basis of job-related experience, knowledge, skills, and abilities. Qualified applicants are considered for all open positions for which they apply and for advancement without regard to race, color, religion, sex, national origin, age, marital status, the presence of a medical condition or disability, or genetic information as protected by law.

Giga Parts complies with all applicable federal, state and local laws with regard to equal employment opportunity. Advancement is based entirely on an individual s demonstrated performance, job-related ability, skills, and knowledge and the resulting potential for promotion to the job openings applied for. Giga Parts is an Equal Opportunity Employer.

Giga Parts complies with the United States Department of Homeland Security to verify the employment eligibility of all persons hired to work for Giga Parts in the United States. Giga Parts will provide information from each new employee s Form I-9 to confirm work authorization. E-Verify will be used to assist in ensuring a legal workforce. An E-Verify case must be created no later than the third business day after the employee starts work for pay.

All Form I-9 must be completed and presented on the first day of work.

In compliance with the Americans with Disabilities Act (ADA), those applicants requiring reasonable accommodation to the application and/or interview process should notify the Office of Human Resources for assistance.