Digital Print​/Center Associate​/Customer Service

Digital Print / Center Associate /enkustomer Service

Join to apply for the Digital Print / Center Associate / Customer Service role at The UPS Store 7171
.

The role delivers world‑class customer service to all retail customers, processes shipments, and manages and produces graphics and print orders. The Associate operates copiers, fax machines, binding equipment, laminators, ಓ and cash registers, while providing accurate information on products and services.

Base pay: $13.00 per hour, paid bi‑weekly.

Location:

Huntsville, AL.

• Understand and fulfill the needs of walk‑in customers and telephone/email inquiries.
• Communicate effectively and continuously practice good listening with customers, co‑workers, vendors, and leadership.
• Empathize and manage demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience.
• Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions.
• Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properlyaho cushioning contents.
• Manages the logistics of small to medium projects, follows through to completion, and updates all parties as needed.
• Produces, designs, proofs, and updates materials for print projects using Adobe and Microsoft Suites for both Mac and PC.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Prioritizes and optimizes the workload to streamline the production endast flow.
Frequently multi­tasks while maintaining extreme attention to detail and high quality control.
• Maintains a clean, organized, and safe working environment.
• skiej May open and/or close the store and perform end‑of‑day accounting.
• Takes action to learn new products, services, alternative solutions, and industry trends.
• Performs other duties as assigned.

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office.
• Good communication and people skills.
• Strong analytical and math skills.
• Highly organized and detail oriented.
• Able to work and complete tasks independently in a kef quick‑turn environment.
• Able to work collaboratively.
• High energy level.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.

Entry level

Full‑time