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Financial Aid​/Veterans Affairs Specialist

Job in Huntsville, Madison County, Alabama, 35824, USA
Listing for: Calhoun Community College
Full Time position
Listed on 2026-10-19
Job specializations:
  • Finance & Banking
    Financial Compliance
Salary/Wage Range or Industry Benchmark: 41349 - 59541 USD Yearly USD 41349.00 59541.00 YEAR
Job Description & How to Apply Below

Process and maintain student financial aid files and assist students with the completion of all aspects of financial aid.

Salary
:
Appropriate placement on ACCS Salary Schedule E3, Grade 4: $41,349 - $59,541

(Salary within this range is determined by your documented years of full-time related work experience)

Work Hours
:
Monday through Thursday, 7:45 a.m. – 5:15 p.m., Friday 7:45 a.m.

- 11:45 a.m.

  • Perform all duties with professionalism.
  • Assist with processing financial aid and other forms including, loans, work-study, appeals, professional judgment, and terms and conditions.
  • Process and calculate financial aid returns to Title IV (R2T4).
  • Review financial aid files to ensure correct processing.
  • Answer a variety of student questions about financial aid processes in person, over the phone and via email.
  • Assist students by fostering financial literacy and debt management. Revise accounts as a result of over awards.
  • Discern when confidentiality in work needs to be maintained and maintain that confidentiality.
  • Certify private loans.
  • Handle scholarship applications/processing.
  • Maintain/update college financial aid website.
  • Process financial aid, work study and satisfactory academic progress appeals.
  • Alert supervisor of any issues that need upper management attention.
  • Provide exit loan counseling.
  • Type communication materials and fold/stuff them to be sent out.
  • Scan documents.
  • Process financial aid files selected for verification include confirming satisfactory progress, reviewing academic transcripts, reviewing information on computer versus paper information turned in.
  • Assist students in filing FAFSA applications accurately and verify their eligibility for financial aid.
  • Ensure compliance with voluminous and detailed federal, state and local regulations.
  • Maintain membership and participation in AASFAA and NASFAA, which provide advocacy and professional development opportunities.
  • Serve as a resource for working adults interested in attending or completing college.
  • Perform related duties as assigned.
  • Oversee Veterans Affairs at Huntsville Campus.
  • Cultivate relationships with the veteran student population and other offices that serve them such as Admissions and Records, Advising, Financial aid and ADA.
  • Maintain accuracy of student VA files to reflect the following information: record of the number of hours in which a student is enrolled; record of courses in which a student is enrolled; record of course withdrawals of complete withdrawals; record of degree requirements and objectives and any changes in those degree requirements and objectives, and record of dependency status.
  • Assist veteran students with resolving issues impacting their eligibility or payment of veteran education benefits.
  • Provide reporting and the end of each semester to the VA for students who received F grades and for those who graduated.
  • Ensure students are knowledgeable of information regarding monthly allowance, course and degree requirements, and general college and VA policies and procedures.
  • Ensure that the office operates within the required guidelines and regulations provided by the State Approving Agency (SSA) and the Department of Veteran Affairs.
  • Be responsible for screening and certifying students enrolled each semester under all veterans benefit chapters, ensuring certifications are accurate and processed in a timely manner.
  • Utilize and maintain an understanding of Degree Works, the Banner system and Enrollment Manager to ensure certification if accurate enrollment information student programs of study
  • Serve as the liaison of State/VA agencies and actively participate in all VA benefit related audits.
  • Attend VA and Financial aid training sessions as required.
  • A minimum of one (1) year (32 semester hours) of postsecondary education from an accredited institution with a minimum of 16 semester hours in a related field and a minimum of one (1) year of related work experience is required
    OR a minimum of one (1) year (32 semester hours) of postsecondary education from an accredited institution and a minimum of three (3) years related work experience is required
    .
  • Ability to utilize Excel or other database software to sort and manage lists and reporting is required
    .
  • Ability to utilize Word or other word processing tools to prepare and communicate information including mail merge is required
    .
  • Previous customer service work experience;
  • Knowledge of community college policies and procedures;
  • Knowledge of Banner or a related program;
  • Knowledge of rules of grammar;
  • Knowledge of basic math and…
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