IT Specialist; Huntsville

Employment Application for IT Specialist (Huntsville)

As an IT Specialist, you will be responsible for:

• Provide technical assistance, training, and support to clients by answering questions or resolving issues in person, via telephone, or by remote access.
• Aid in the planning, designing, implementation, and maintenance of technology assets as assigned.

Essential Job Functions:

• Capture client needs and requirements to design, test, document and deploy technology that fulfills client goals while meeting all design requirements, regulations, budget constraints, and end‑user expectations.
• Plan and coordinate projects including assuring project feasibility, etc.
• Deploy, maintain, and repair technology assets for clients.
• Perform routine maintenance on technology assets.
• Monitor and validate customer disaster recovery assets and systems.
• Monitor and protect customer assets from unauthorized access or use.
• Maintain good communication and respond to client issues as quickly as possible.
• Create and maintain complete documentation for client technology assets and systems.
• Provide clients training and usability information for technology assets.
• Assist the sales personnel with recommendations on technology and related accessories.
• Meet with leadership, customers, vendors, and others, to solicit cooperation and resolve problems.
• Stay abreast of advances in technology.
• All other duties as assigned.

Physical Requirements:

• Must be able to sit and/or stand for long periods of time.
• Must be able to lift 25 pounds regularly.
• Must be able to lift 75 pounds to waist level with assistance.
• Must have ability to move through home, office, and industrial environments regularly.
• Must have ability to kneel, crawl and crouch on surfaces and in tight spaces.
• Must have ability to climb ladders of various heights.
• Must be able to work at heights up to 50 feet above ground level.

Qualifications and Requirements:

• Three to five years recent IT experience. Prior experience working for a service provider is a plus.
• Strong documentation skills with close attention to detail and accuracy.
• Exceptional analytical and problem‑solving skills.
• Self‑motivated with the ability to work without constant supervision.
• Be of good moral character.
• Effectively utilizes tools to resolve issues and escalates appropriately.
• Network configuration, monitoring, and troubleshooting experience are a must.
• Hands on experience with all forms of common networking, workstation and server virtualization solutions, cybersecurity, backup systems and line of business applications.
• Appropriate vendor certifications are a plus.
• Valid Driver’s License
• Ability to handle multiple priorities and to discern importance of priorities.
• Ability to identify business trends and recommend technology to fulfill client needs.
• Must have ability to work various and unconventional hours according to company demands.
• Must be available to contact after‑hours when needed.

Qualifications

• CompTIA Security+
• CompTIA A+

If you are looking for a career with a dynamic, growing company, Giga Parts is the place! Our team members’ benefits include:

• Medical and dental benefits
• 401K with generous employer matching
• Paid time off
• Above average wages
• Schedules to accommodate college coursework
• Performance‑based evaluations and rewards
• Cross‑training opportunities
• Great co‑workers
• Managers who care about your happiness and success

Employment opportunities at Giga Parts are open to all qualified applicants solely on the basis of job‑related experience, knowledge, skills, and abilities. Qualified applicants are considered for all open positions for which they apply and for advancement without regard to criterion such as race, color, religion, sex, national origin, age, marital status, presence of a medical condition or disability, or genetic information as protected by law.

Giga Parts complies with all applicable federal, state and local laws with regard to equal employment opportunity. Advancement is based entirely on an individual's demonstrated performance, job‑related ability, skills, and knowledge and the resulting potential for promotion to the job openings applied for. Giga Parts is an Equal Opportunity Employer.

Giga Parts complies with the United States Department of Homeland Security (U.S. Citizenship and Immigration Services) to verify the employment eligibility of all persons hired to work for Giga Parts in the United States. Giga Parts will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.

Giga Parts maintains full compliance with all regulations set forth by State and Federal law and will utilize E‑Verify to assist in ensuring a legal workforce.

An E‑Verify case must be created no later than the third business day after the employee starts work for pay. All Form I‑9 must be completed and presented on the first day of work.