Strategic Communications Manager

** Job Family:
** Strategy & Transformation Consulting
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* Travel Required:

** Up to 25%
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* Clearance Required:

** Ability to Obtain Top Secret (TS)
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* What You Will Do:

** Strategy & Planning
* Develop and maintain an integrated Move Communications Plan (strategies, audiences, channels, timeline, governance, risks, KPIs) for each phase: pre‑announcement, planning, execution, and post‑move stabilization.
* Align messaging with DoD policy, installation leadership, Public Affairs Office (PAO) guidance, and legal/regulatory requirements (e.g., FOIA, Privacy Act, OPSEC).
* Conduct stakeholder mapping and sentiment analysis; establish feedback loops to identify gaps, risks, and opportunities.

Internal Communications (Staff & Units)
* Design and deliver leadership toolkits, FAQs, fact sheets, talking points, commander/manager scripts, town hall decks, and shift-brief materials.
* Plan and facilitate briefings, town halls, and Q&A sessions; manage intranet updates, targeted email campaigns, and collaboration channels (e.g., Teams).
* Coordinate with HR/Personnel, Facilities/Logistics, and Operations to ensure synchronized communications on timelines, reporting instructions, entitlements, and community support resources.

External Communications (Oversight, Industry, Public)
* Prepare communication packages and briefings for government oversight officials, local government, and regional economic/industry groups.
* Draft media statements, press releases, website content, community notifications, and public meeting materials; support PAO-led engagements.
* Assist with public comment periods, stakeholder queries, and community relations, ensuring compliance with environmental, safety, and security guidance.

Content Development & Channel Management
* Create clear, accessible content tailored to diverse audiences (leaders, service members, families, civilians, elected officials, employers, community groups, and media).
* Manage multichannel delivery (email, intranet, social media per PAO guidance, web, signage, print collateral), ensuring brand and message consistency.
* Establish editorial calendars, review cycles, and approval workflows.

Risk, Issues & Crisis Communication
* Maintain risk registers and message maps; prepare holding statements and contingency communications for schedule shifts, policy changes, or community concerns.

Measurement & Continuous Improvement
* Define KPIs (reach, engagement, sentiment, comprehension, attendance, helpdesk volume, rumor incidence).
* Build dashboards; conduct after‑action reviews; capture lessons learned to refine future move communications.

Collaboration & Governance
* Serve as a strategic partner to command leadership, PAO, HR, logistics, legal, and security teams; enable decision briefings and governance forums.
* Maintain compliant records; ensure version control, accessibility (Section 508), and audit readiness.
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* What You Will Need:

*** Ability OBTAIN and MAINTAIN a Federal or DoD "TOP SECRET" security clearance.
* Bachelor’s degree in Communications, Public Relations, Journalism, Public Policy, or related field
* FIVE (5) or more yearsof experience in strategic communications, change management communications, or public affairs—preferably supporting DoD or other federal clients.
* Must be willing to go on client site.
** What Would Be Nice To Have:
*** An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance.
* Demonstrated experience managing internal and external communications for large-scale moves/relocations, realignments, or enterprise change initiatives.
* Strong writing, editing, and visual storytelling skills; ability to translate complex operational details into clear, actionable messages.
* Experience engaging with government oversight officials, local industry, and community stakeholders; comfort with public forums and executive briefings.
* Familiarity with DoD communication protocols, OPSEC considerations, and PAO coordination.
* Proficiency with Microsoft 365 (Word, PowerPoint, Excel, Teams), collaborative workflows, and measurement/analytics.
* Prior experience with installation/unit moves, BRAC‑like activities, or base realignment and community engagement.

* Certificat…