More jobs:
Information Technology Technician IV
Job in
Huntsville, Madison County, Alabama, 35824, USA
Listed on 2026-01-07
Listing for:
Science and Engineering Services, LLC
Full Time, Part Time
position Listed on 2026-01-07
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Information Technology Technician IV
Location
US-AL-Huntsville
Category Information Technology
Position Type Full-Time
Remote No
Location :
Postal Code
35824
Location :
Address
248 Dunlop Blvd
The Information Technology (IT) Technician IV provides an advanced level of support to users and IT Technicians of SES IT equipment located onsite and offsite.
Responsibilities- Clear and concise communication skills
- Possesses knowledge of TCP/IP, including LAN/WAN routing and best practice
- Providing supervision, assists with solving routine and advanced user problems identified to the Help Desk
- Conducts installation and maintenance of systems/equipment, and provides associated training to customer personnel or technician
- Diagnose, isolate, and correct problems to component level to restore system's functions
- Communicates with users and other technicians to ensure problems are resolved in a timely manner
- Develops, Review and Updates required documentation in according to SES practice or procedure
- Possesses knowledge and specializes in the maintenance and sustainment of an Enterprise component (e.g. Network Infrastructure, Exchange, Active Directory, VMware)
- Other duties as assigned
Good customer service skills
Education:
- Bachelor's Degree in computer related field
Experience:
- 12-15 years IT support experience
Any combination of education/experience may be substituted for job requirements at the recommendation of the hiring manager and approval of the COO and CEO.
Required
Preferred
Job Industries
- Other
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