Risk, Tools Compliance Analyst

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose — driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Cengage Group’s portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life.

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well‑being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work.

We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see

As a Risk, Tools, & Compliance Analyst at Cengage, you will be an instrumental part of our team, driving operational excellence across our technology programs. This role is outstanding as it focuses on governance, compliance, and tooling, all crucial elements for ensuring smooth and efficient processes. You will partner with Technology Program Management, Procurement, and planning teams to deliver ambitious and streamlined operations.

Your work will directly support key initiatives such as centralized onboarding/offboarding, accurate data tracking, and effective reporting.

Additionally, you will coordinate SOW/PO processing, data retention compliance, and the development of operational dashboards. You will also be responsible for reporting on PPM/Agile tools and assisting with the rollout of IT Time Reporting. This position requires strong analytical skills, attention to detail, and expertise in Smartsheet for workflow automation and reporting.

• Coordinate the end-to-end SOW/PO processing for technology initiatives, ensuring all requests are managed accurately and reported on precisely.

• Collaborate with budget owners and finance to track spending against budgets, providing regular updates and highlighting potential variances.

• Maintain accurate POM Rostering and prioritization data, supporting financial transparency and strategic decision-making.

• Ensure financial data is reliable and timely, enabling leadership to make data-driven decisions.

• Coordinate the centralized onboarding/offboarding hub for Digital contractors and employees.

• Track and maintain compliance with the Data Retention Policy and attestation processes.

• Collaborate with Digital leads to track resource allocations and provide access to team composition and staffing plans.

• Champion and implement governance standards across operational workflows, ensuring alignment with our company’s operating model.

• Develop and maintain Technology Operational Dashboards for leadership visibility.

• Manage reporting for PPM/Agile tools (e.g., Jira, Rally, or equivalent) while supporting the deployment and acceptance of IT Time Reporting processes and tools.

• Leverage Smartsheet to automate workflows, track progress, and generate reports.

• An experienced professional with 3–7 years in operations, compliance, PMO, or technology governance roles.

• Advanced proficiency in Smartsheet, with skills in workflow automation, dashboards, and reporting.

• Experience with PPM/Agile platforms and IT operational procedures.

• Strong analytical and organizational skills, with a proactive approach and outstanding attention to detail.

• Excellent communication skills, capable of cross-functional collaboration.

• Comfortable working in a fast-paced environment with evolving priorities.

• Experience supporting technology or software development organizations.

• Experience in centralized onboarding/offboarding and…