Knowledge Management Analyst

Summary

Knowledge Management Analyst

Huntsville, Alabama

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting‑edge technology and take your career to the next level!

Chronos Operations (CO) is a wholly‑owned subsidiary of Chenega Corporation, an Alaska Native Corporation based in Anchorage, AK. Belonging to the Military, Intelligence, and Operations Support (MIOS) Strategic Business Unit (SBU), Chronos has a culture rooted in integrity, respect, and exceptional performance. Chronos is headquartered in Colorado Springs, CO, and provides mission‑critical services in Advanced Analytics & AI, Software Engineering, Cybersecurity, Information Technology, and Intelligence.

The Knowledge Management Analyst manages knowledge repositories, ensures data tagging, and supports information governance.

• Design and maintain a centralized knowledge management (KM) framework to support institutional knowledge capture, process transparency, and workflow continuity.
• Develop and curate KM products, including SOPs, decision memos, workflows, process maps, and training repositories.
• Manage collaboration platforms (e.g., Microsoft Teams, SharePoint) to enable secure and efficient information sharing across stakeholders.
• Align KM strategies with cybersecurity and mission assurance priorities, ensuring reusable assets are version‑controlled and accessible.
• Support live dashboards and reporting mechanisms for KM metrics using BI tools like Power BI or Tableau.
• Catalog, index, and manage the storage and access of explicit organizational knowledge (e.g., documents, files) to make it easily discoverable.
• Understand the needs of information end‑users and construct access paths (e.g., link pages) to facilitate their access to information.
• Track and report on the usage of knowledge management assets and resources to improve the framework and support.
• Integrate KM activities into daily operations and conduct training and outreach to implement and sustain established KM goals and objectives.
• Develop and maintain a framework to assess KM readiness and training supporting ongoing command and staff functions.
• Participate in exercise planning meetings and conferences to coordinate and develop actions and events for exercise participation to stimulate KM training objectives.
• Maintain open lines of communication with a distributed network of supported government customers to facilitate feedback and to enable troubleshooting of any identified knowledge management challenges.
• Contribute to brainstorming meetings and development of new ideas related to improved knowledge management practices in support of designated government customers.
• Other duties as assigned.

• Bachelor's degree in science, Technology, Engineering, Mathematics, IT, or business‑related programs
• 3+ years of experience in knowledge management or records management, technical documentation, or business analysis
  • Baseline and Full Computing Environment Certifications for IAT-II IAW DoD 8570.01‑M (Security+ certification) desired
• Must have active Top‑Secret Clearance with SCI Eligibility.

• Strong understanding of KM principles and collaboration technologies (SharePoint, Teams)
• Experience working in secure or classified environments preferred
• Background in federal or DoD IT, cyber, or program environments is a plus
• Familiarity with records management and governance standards
• Must have high proficiency in the Microsoft Office suite and possess advanced skills and knowledge in programs like Word, Excel, PowerPoint, and Outlook
• Must have an understanding of cloud technologies (e.g., AWS, Azure, GCP, Oracle) and hybrid cloud environments
• Program Management Certification desired
• Cybersecurity certifications like CISSP (Certified Information Systems Security Professional), CISA (Certified Information Systems…