Systems Lead​/Systems & Cloud Architect

Role
:
Systems Lead / System & Cloud Architect

Location
:
Redstone Arsenal, AL

Foundational Qualifications (Education, Training, or Certifications):
Must fulfill at least one of the following –

• Option A:
  Advanced degree (Bachelors, Masters, or PhD) in Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology, or Software Engineering; OR
• Option B:
  Relevant experience

Years of Experience
: 8+ years

Clearance Level & Investigation
:
Secret minimum; TS/SCI and SAP access as required by assigned systems/work spaces; CAC/NACI required.

• Manages and identifies program high-level technical specifications, which may include application design, cloud computing strategy and adoption, and integration of software applications into a functioning system to meet requirements.
• Leads system management and cloud/virtual infrastructure support for ESXi hosts, VMs/appliances, Red Hat Open Shift, VDI, server infrastructure, file systems, backups, system updates, high availability, and secure 24/7 operations.
• Provide systems administration and maintenance on multiple separate networks consisting of ESXi Hosts, VMs/appliances, Red Hat Open Shift and VDI desktops; provide hardware troubleshooting, maintenance, system backups, system updates, and support for Information Systems users, both wired and wireless, with Personal Computers (PCs) and Personal Electronic Devices (PEDs); provide user required documentation and provide assistance to users (both hardware and software) on any standard or locally developed programs/systems;
  
  provide advice and assistance to higher headquarters in implementing new systems and/or updates to standard systems being installed; provide hardware/software administration for server and network infrastructure; provide system administration support to maintain highly secure and available systems (24/7 basis) by adhering to standards, regulations, and implementing industry practices.
• Perform systems administration and maintenance; support for system-level applications, file systems, and restricted shell access menus; hardware installation, troubleshooting, maintenance, backups, updates, and system support; user orientation and training on systems; development of test data for software validation; documentation updates and user assistance; collaboration with higher headquarters for system updates and installations; system analysis and design; establish and sustain virtual infrastructure;
  
  provide data and information to assist with maintaining system administration SOPs and documentation.
• Deliver innovative, state-of-the-art solutions to address inquiries and support needs from Customers; provide timely, effective, and customer-focused responses to user inquiries, ensuring resolution of related issues, including diagnosing and troubleshooting computer hardware and software problems; oversee personnel embedded within OCIO to ensure seamless integration, collaboration, and continuity of support services.
• Provide expert technical guidance on installation, operation, and troubleshooting of computer hardware and software.
• Oversee delivery of comprehensive technical assistance & system support & detailed reports; assist Customer in managing system support & improving customer support.
• Support testing & implementation of data backup & recovery plan; ensure solutions fully compatible with Linux NFS and Windows SMB protocols and integrate seamlessly with existing Enterprise SAN infrastructure; support scalable architecture capable of accommodating enterprise growth and evolving requirements, while supporting Cohesity, Dell Power Protect Data Manager (PPDM), VMware Replication, and vSAN hyper-converged infrastructure; leverage policy-driven backup and recovery…