Field Support Engineer

DescriptionSAIC is seeking a Field Support Engineer to join our S3I team in Huntsville, AL.The Indicium Project Office is seeking junior to mid-level candidates to represent and operate  Network, System Integration and Test Environment (NSITE) software. Support typically involves Missile Defense Agency test execution activities (Flight Tests, Ground Tests and Wargames/Exercises). The candidate should have the ability to perform hardware integration and maintenance, have a basic understanding of computer networking, and a general understanding of computer hardware troubleshooting.

The candidate will be responsible for validating configuration management documentation in support of information assurance certification and accreditation activities. The candidate should be a self-starter and be able operate with minimal supervision.  The candidate will support from the Systems, Simulation, Software and Integration Directorate (S3I), Redstone Arsenal.

Duties and Responsibilities:

Operate NSITE software based on event support requirements (NSITE Software Training will be provided)
Support NSITE software field testing and reporting

Coordinate and interact with site personnel to perform hardware integration Maintain configuration management documentation (Microsoft Visio) and verify system configurations      Identify system engineering requirements from customers’ for event specific NSITE recording or mission viewing

Qualifications

Required

Education:

Bachelor degree with five (5) years experience;
Additional six (6) years' experience can be considered in lieu of degree (per contract vehicle).Clearance Requirements:

Must possess an active Secret security clearance or have the ability to obtain one; US Citizenship.

Required Skills:

Ability to work independently with minimal supervision

Strong interpersonal skills and reporting practices

Basic Information Technology (IT) principles and troubleshooting experience

Experience with Internet Protocol (IP) networks, network troubleshooting and Cisco network equipment

Available to deploy for CONUS and OCONUS support (on average 10 – 25% per year)
Security+ or CISSP Certification  Microsoft OS Certification (or FedVTE/Gov Microsoft OS Certificate)
Strong Windows 10/11 OS configuration experience

Strong Microsoft Office skills

Strong Microsoft Visio skills

Preferred (not required)

Skills:

Current Network+ or similar Network Certifications Understanding of Network, System Integration and Test Environment (NSITE) software UHF Tactical Radio operation experience

Functional understanding of tactical interoperability equipment to include Air Defense Systems Integrator (ADSI), Link Monitoring and Management Tool (LMMT), Joint Range Extension (JRE) or like Link-16 systems

Familiarity with the Missile Defense Agency (MDA) test planning and procedures

Familiarity with Missile Defense Agency interoperability message sets (such as VMF, B-Series, XML)
Understanding of common tactical data link (TADIL) messages and message interactions

Familiarity with Wire Shark and/or Omni Peek software

Familiarity with HBSS components and general information assurance practices

Job Field:
Engineering and Sciences Travel:
Yes, 25 % of the Time