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Mission-Critical Service Desk Lead – Onsite; DoD Secret

Job in Huntsville, Madison County, Alabama, 35824, USA
Listing for: IGNITE
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below
Position: Mission-Critical Service Desk Lead – Onsite (DoD Secret)

Ignite seeks a driven Service Desk Lead to manage user support for Army on Redstone Arsenal in Huntsville, AL. Onsite role directing tiered IT support across classified and unclassified environments, ensuring incidents are logged, tracked, and resolved, with emphasis on performance metrics.

Ideal candidates have 10+ years of senior helpdesk experience, ITSM proficiency, and security certifications. This role requires DoD clearance and readiness for after‑hours coverage.

Step into the Mission-Critical Service Desk Lead – Onsite (DoD Secret) role at IGNITE in Huntsville, AL, United States and grow with us.

We are seeking a motivated Mission-Critical Service Desk Lead – Onsite (DoD Secret) to join IGNITE in Huntsville, AL, United States.

Consider building your career as a Mission-Critical Service Desk Lead – Onsite (DoD Secret) at IGNITE.

The Mission-Critical Service Desk Lead – Onsite (DoD Secret) position in the Management & Operations, IT & Technology field is open for applications.

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