Technical Sales Lab Engineer

Job-:
Technical Sales

Location:

Huntsville, AL, United States;
Columbus, OH, United States Posted: POSITION SUMMARY This position oversee and maintain the Public and Internal Lab for use by Vertiv channel IT Sales personnel, Vertiv Resellers, and Partners. Provide secondary technical pre-sales information for Monitoring and IT Infrastructure products and solutions. This role involves:

Developing actual product configurations for use in our internal and public-facing sales labs.

Maintain the lab environment and work with IT to maintain the Sales and public-facing demonstration labs in working order.

Assisting in Performing Live Demonstrations of Vertiv Monitoring and IT Management Software solutions.

Assisting Field Sales Engineers and Resellers with setting up Potential Use cases that can be demonstrated to interested end users.

Provide feedback to product offering teams for future Software and Monitoring functionality based on operational experience discovered in the lab..Offering technical guidance or clarification to partner sales teams on effective selling strategies.

The position will primarily interface with Vertiv Sales teams, IT department, and may have occasional interface with Vertiv Resellers and partners.

RESPONSIBILITIES Act as Primary lab engineer and serve as the escalation point for Vertiv public and private sales labs.

Generate optimized Vertiv solution configurations to meet specific application requirements and incorporate those configurations within the lab.

Monitor and control access to Vertiv's lab for Vertiv Employees, Resellers, and partners, and the general public via Vertiv’s public demo webpage.

Work closely with IT to help maintain lab physical infrastructure. Participate in Security reviews and lab upkeep as required by IT policy.

Maintain lab simulation environment, including IP Network Topology.  Maintain lab equipment and simulators in working order.

Configure Monitor and IT Management software to work with external authentication providers such as AD, LDAP, and RADIUS as required

Support and maintain virtual environment hosting lab assets.

Collaborate closely with Vertiv field sales teams on shared opportunities; identifying  Monitoring, and IT Management hardware and software opportunities as they arise.

Provide technical sales support to targeted national resellers through training and presentations as required.

Provide technical pre-sales support between Vertiv and targeted resellers as required

Perform miscellaneous duties as assigned.

QUALIFICATIONS Minimum

Job Qualifications:

Bachelor’s degree in Computer Science and Information Technology, Computer Science and Technology or related technical field.

Detailed knowledge and experience with IT networking and communication systems required.

Strong organizational skills with the ability to handle multiple tasks concurrently. Must be a strong self-starter with the capacity and technical curiosity to learn.

Strong computer skills, including working knowledge of MS Office Suite. Highly detail-oriented with a critical degree of accuracy regarding problem-solving and analytical skills.

Strong verbal and written communication skills. Strong presentation skills.

Capability of effectively interacting with global personnel.

Professional attitude towards customer relations.

Demonstrate a high degree of availability and respond to support requests in a prompt and professional manner.

Preferred Qualifications:

5-10 years of experience in the information technology industry, with a preference for data center industry experience. Strong networking background with industry-recognized network and/or security-related certifications (e.g., Network+, Security+). Network administration experience is preferred

Familiarity with UPS and power…