Assistant Community Manager - Arbors of Sam Houston s

Assistant Community Manager - Arbors of Sam Houston Apartments

The Assistant Community Manager assists the Community Manager in effectively managing the assigned property. In the Community Manager's absence, the Assistant Community Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the property supervisor and the property owner. The Assistant Community Manager is directly responsible for maintaining daily, weekly, and monthly reports and accurate reporting of rents and deposits of all other monies.

They conduct all business in accordance with company policies, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other applicable laws.

• Promptly updates all rents, deposits, and any other monies received from residents and all other sources; verifies that all monies received correspond with lease.
• Issues appropriate notice when necessary (e.g., late payments, eviction notices, returned check memos).
• Physically inspects the property, picks up litter, and reports service needs to maintenance staff.
• Performs all aspects of Leasing Associate’s job including greeting prospective residents, showing the community, and outside marketing as needed.
• Contacts each Notice-to Vacate and attempts to convert them to a renewal.
• Maintains awareness of local market conditions and trends; contributes ideas to the manager for marketing and improving resident satisfaction.
• Updates the on-site accounting system for all property activity, including leases, notices, move-ins, move-outs, traffic, and demographics.
• Proofreads all lease paperwork; processes move-ins and move-outs.
• Processes all security deposit move-out reports.
• Accepts service requests from residents and routes them to maintenance for prompt processing; follows up with residents after work is completed.

• 2 years of LIHTC, HUD and Section 8 experience (required)
• 1 year of property management experience (required)
• 1 year experience with Yardi or Yardi Voyager (preferred)
• High School diploma or equivalent (preferred)

• Computer skills:
  Microsoft Office Suite (Word, Excel, PowerPoint), Email (Gmail)
• Ability to work in a fast-paced, customer-service-oriented environment
• Performs duties under pressure and meets deadlines in a timely manner
• Works as part of a team and completes assignments independently
• Exercises problem-solving skills
• Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner; complies with all company safety rules

• Entry level

• Full-time

• Marketing and Sales

• Non-profit Organizations