Student employee- Academic Success Center- Desk Ambassador - College Study

Position: Student employee- Academic Success Center- Welcome Desk Ambassador - College Work Study

Join to apply for the Student employee
- Academic Success Center
- Welcome Desk Ambassador - College Work Study role at Inside Higher Ed

Requisition

ST

Title

Student employee
- Academic Success Center
- Welcome Desk Ambassador - College Work Study

Employee Class

Student employee

College Work Study Position

Yes

Department

Academic Success Center

Division

Division of Academic Affairs

Hours Per Week

15-20

Hiring Rate

$10.00 per hour

Nature & Purpose Of Position

Welcome Desk Ambassadors promote the services, programs, and initiatives of the Academic Success Center. Ambassadors support and empower all students to succeed academically and encourage the development of first‑year students in their high school to college transition. The responsibilities of Ambassadors are as follows:

• Greet each guest and offer assistance as needed.
• Provide information on services, programs at university-wide functions, and outreach events.
• Answer incoming calls.
• Recommend and connect students to appropriate services.
• Assist students with making appointments.
• Evaluate ASC emails and reply or forward to appropriate staff.
• Contribute to the planning and execution of department events.
• Aid students with appointment check‑ins.
• Communicate effectively with office and other student staff.
• Collaborate with other departments to meet student needs.
• Promote ASC services and programs at outreach events.
• Contribute to marketing ideas to build our brand via social media platforms.
• Regularly attend trainings and staff meetings.
• Create and maintain a semester schedule that correlates to the Ambassador job requirements.
• Responsible for administrative support tasks not limited to maintaining the office, assisting office staff, maintaining some departmental records, light data entry, running on‑campus errands, preparing reports, and helping with other administrative tasks as needed.

Other Requirements For The Position

• Punctual, approachable, and have a passion for helping others.
• Excellent written and verbal communication skills.
• Work well in a team and on independent projects.
• Strong knowledge of Microsoft Office.
• Must be able to operate a dolly or other means of moving heavy/bulky supplies and standard office equipment to support ASC/FYE events.
• Must have completed a FAFSA Application for 2025.

Open Date

12/01/2025

Contact Name & Title

Michelle Seagraves, Student Success Operations Coordinator

Contact Phone

Contact Email

mls
119

Contact Building & Room #

NGL Suite 208

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University is committed to equal opportunity and complies with Title VII. Sam Houston State University is an “at will” employer.

Employees with a contract will have additional terms and conditions. Security‑sensitive positions at SHSU require background checks in accordance with Education Code 51.215.

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