Administrative Assistant IV - Independent Ombudsman

Job Description - Administrative Assistant IV - Independent Ombudsman )

Administrative Assistant IV - Independent Ombudsman

OMBUDSMAN DIVISION

United States-Texas-HUNTSVILLE

HUNTSVILLE - 1022 Veterans Memorial Parkway 77320

Office and Administrative Support

Regular

Full-time

Travel Moderate

Salary/Salary Range : $3,512.27/ RET $3,439.23

Monthly

Hazardous duty/Longevity Pay :
Longevity Pay

Work Site Visits :
No

Study Material :
No

Non-exempt

Jan 8, 2026, 3:00:40 PM

Jan 21, 2026, 5:59:00 AM

Performs complex administrative support work. Work involves disseminating information; maintaining filing systems; and performing administrative support work. Works under general supervision with moderate latitude for the use of initiative and independent judgment.

A. Participates in the planning and execution of administrative projects for the Ombudsman Program; coordinates work with organizational units of the agency; and assists in the development of administrative and technical assistance policies and procedures.

B. Prepares and disseminates information concerning programs and procedures; prepares, edits, and distributes correspondence, reports, studies, forms, and documents; responds to inquiries regarding rules, regulations, policies, and procedures; and performs complex word processing.

C. Assists in compiling data, making calculations, and preparing administrative and statistical reports; and maintains filing, record keeping, and records management systems to include automated information systems. Performs a variety of marginal duties not listed, to be determined and assigned as needed.

A. Education, Experience, and Training

• Graduation from an accredited senior high school or equivalent or GED.
• Two years full-time, wage-earning clerical, secretarial, administrative support, or technical program support experience. Fifteen semester hours from a college or university accredited by an organization recognized by the Council for Higher Education accreditation (CHEA) or by the United States Department of Education (USDE) may be substituted for each six months of experience.

B. Knowledge and Skills

• Knowledge of office practices and procedures.
• Knowledge of business terminology, spelling, punctuation, and grammar.
• Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
• Skill to communicate ideas and instructions clearly and concisely.
• Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
• Skill to interpret and apply rules, regulations, policies, and procedures.
• Skill in problem-solving techniques.
• Skill in the use of computers and related equipment in a stand-alone or local area network environment.
• Skill to prepare and maintain complex records and files in an automated system.
• Skill in the use of Microsoft Office Suite or equivalent to include word processing, spreadsheet, database, or presentation software programs.
• Skill to type 45 words per minute (with no more than 10 errors) preferred.

A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.

B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.

C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.

Additional Information

Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, and a description of duties performed. If any of this information is not provided, your application may be rejected as incomplete.

This vacancy is a position within the Office of the Independent Ombudsman division which is governed by and reports directly to the Texas Board of Criminal Justice.

Only candidates selected for an interview will be contacted.
* Outside applicants will be required to submit to pre-employment drug testing as a condition of employment.

Questions regarding this posting may be directed to:
Jordan Vogler
Office of the Independent Ombudsman
jordan.vogleras.gov

The State of Texas is an Equal Opportunity…