Customer Service Fleet Support Specialist
Listed on 2026-10-11
-
Administrative/Clerical
Office Administrator/ Coordinator
S
Title:Customer Service Fleet Support Specialist
FLSA status:Non-Exempt
Hiring Salary:This position is a pay grade
6. Please see Pay Grade Table at: https://pa-hrsuit
Technical/Para-Professional
Department:Facilities Business Services
Division:Division of Finance and Operations
Open Date:10/05/2026
Open Until Filled:Yes
Educational and Experience Requirement:Associate’s degree in related field. Bachelor’s degree preferred. Three years relevant administrative assistant experience or experience in a related field. Experience in fleet operations is preferred. A combination of education, experience, and training that would produce the required knowledge and abilities could be considered.
Nature & Purpose of Position:Performs advanced administrative assistant duties and customer service support functions for Facilities Business Services, including coordinating fleet-related activities, maintaining records, and possibly assisting with operational and financial processes. Provides exceptional customer support to fleet users while ensuring compliance with safety regulations, organizational policies, and applicable legal requirements.
Primary Responsibilities:Performs advanced administrative assistant duties. Provides departmental or University information to students, departments, and staff. Administers SHSU Bearkat Wheels vehicle rental program. Coordinates with the State of Texas Office of Vehicle Fleet Management, US Bank/Voyager Fleet Card program, and manages Toll Road Authority activities regarding SHSU rental fleet vehicles. Oversees the fleet operation support within the Customer Service area. This includes processing vehicle reservations and assignments, assisting with vehicle check-in and check-out procedures, and monitoring fleet availability.
Interprets SHSU’s fleet policies and procedures. Compiles, tracks, and reviews data and reports when requested. Prepares, reviews, revises, and distributes documents and correspondence. Performs other related duties as assigned.
Requires a general knowledge of standard office functions. Requires knowledge of procedures and practices. Must be able to use standard office software. Must be able to apply policies and procedures and solve routine problems of a repetitive nature.
Full Time Part Time:Full Time
Quicklink:EEO Statement:Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court.
Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).