Specialist – Customer Service Rep
Listed on 2026-01-12
-
Customer Service/HelpDesk
Bilingual -
Finance & Banking
Requisition:
Requisition: S
Occupational Category (Staff Positions Only):Occupational Category (Staff Positions Only): Technical/Para-Professional
Hiring Salary:Hiring Salary: Monthly-Staff
Department:Department: Student Account Services
General Requirements:High school graduate or G.E.D. equivalent. College or continued education courses in business and/or accounting desired. Experience handling cash preferred. Experience as a customer service representative, accountant, or other related field is desired.
Nature & Purpose of Position/Usual Duties:Carries out all financial and Bearkat One Card transactions between the University and students. Assists with interdepartmental business transactions. Assists in the receipt, disbursement and accountability of cash, checks, and payments received in Student Account Services. Analyzes financial accounts and communicates findings to students, parents, staff and faculty. Assists in producing the Bearkat One Card and answering questions related to One Card services.
Provides customer support.
- Receives monetary items for payment of various accounts due.
- Receives and processes interdepartmental deposits.
- Produces receipts, reconciles cash drawer, and prepares bank deposits daily.
- Applies exemptions, waivers, and external scholarships.
- Analyzes financial accounts and communicates those findings.
- Provides customer support for Student Account Services which includes financial services as well as services.
- May coordinate student staff member scheduling, training, and supervision.
- Assists in planning, developing, implementing, coordinating, and monitoring programs and services.
- Performs other related duties as assigned.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).